Overview:

We are seeking a highly motivated and experienced Manager to join our team. As a Manager, you will be responsible for overseeing the daily operations of our restaurant and ensuring exceptional customer service. If you have a passion for coffee, food service management, and creating a welcoming atmosphere, we want to hear from you.

Duties:

- Manage all aspects of the restaurant including staff supervision, inventory management, and customer service

- Ensure that all food and beverages are prepared and served in accordance with quality standards

- Train and develop team members on proper food preparation techniques and customer service skills

- Create employee schedules and manage shift rotations to ensure adequate coverage

- Conduct interviews and make hiring decisions to build a strong team

- Monitor and maintain cleanliness and organization of the coffee shop

- Handle customer inquiries, complaints, and resolve any issues in a timely manner

- Collaborate with suppliers to ensure timely delivery of ingredients and supplies

- Implement strategies to increase sales and improve overall profitability

Requirements:

- Previous experience in food service management or hospitality industry

- Strong leadership skills with the ability to motivate and inspire a team

- Excellent customer service skills with a friendly and approachable demeanor

- Knowledge of coffee preparation techniques and familiarity with different coffee blends

- Ability to manage multiple tasks in a fast-paced environment

- Proficient in shift management, including scheduling and delegation of tasks

- Experience in conducting interviews and making hiring decisions

- Knowledge of restaurant operations, including kitchen management and food preparation standards

- Strong problem-solving skills with the ability to handle customer complaints effectively

We offer competitive pay based on experience.

If you are passionate about coffee, have strong leadership skills, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity. Please submit your resume along with a cover letter outlining your relevant experience.

Job Type: Full-time

Pay: $63,000.00 - $68,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Restaurant type:

• Fine dining restaurant

Shift:

• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Buffalo, NY 14203 (Required)

Ability to Relocate:

• Buffalo, NY 14203: Relocate before starting work (Required)

Work Location: In person