3 customer services associate Jobs in riverton, ut
Bullfrog Spas is Hiring a Customer Care Associate Near Riverton, UT
Job DescriptionBullfrog Spas - Retail Service seeks a Customer Care Representative dedicated to enhancing the customer experience. Our mission is to "Create Peaceful Lives" for customers, ensuring seamless communication and satisfaction throughout their product ownership journey. This role requires a blend of technical proficiency and strong interpersonal skills to engage with customers and internal teams effectively. Responsibilities include coordinating deliveries, fostering customer relationships, and collaborating closely with delivery and service teams. If you're organized, goal-oriented, and committed to delivering exceptional service and products consistently, join us in embracing our customer service ethos. Apply Now.
Responsibilities
- Provide exceptional customer service via phone, email, and chat channels.
- Assist customers with inquiries, complaints, and product/service-related issues.
- Resolve customer concerns efficiently and professionally, aiming for first-call resolution.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Maintain up-to-date knowledge of company products, policies, and procedures.
- Collaborate with other departments to ensure customer satisfaction and problem resolution.
- Document customer interactions and feedback in the CRM system.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask in a fast-paced environment.
- Proficiency in using CRM software and other customer service tools.
- Previous experience in a customer service role preferred.
Job Posted by ApplicantPro
Job Summary
Full Time
Retail
$41k-53k (estimate)
05/30/2024
06/21/2024
bullfrogspas.com
BLUFFDALE, UT
200 - 500
1996
Private
JERRY PASLEY
$10M - $50M
Retail
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About Bullfrog Spas
Bullfrog International is a designer and manufacturer of portable hot tubs and spa.
The job skills required for Customer Care Associate include Customer Service, Customer Care, Problem Solving, Commitment, Products and Services, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Associate positions, which can be used as a reference in future career path planning. As a Customer Care Associate, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Associate. You can explore the career advancement for a Customer Care Associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Associate job description and responsibilities
Customer Care Associates perform a variety of support tasks to offer exceptional service to customers.
02/19/2022: Phoenix, AZ
Understand customer requirements so as to provide appropriate clarifications and solutions.
04/02/2022: Dayton, OH
Work within various teams to ensure outstanding customer service.
03/12/2022: Detroit, MI
Maintain broad knowledge of customer products and services.
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Provided excellent customer service customers with a friendly approach and maintaining a positive attitude.
04/17/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Associate jobs
Attending training sessions to grow knowledge of products and to develop customer service skills.
02/08/2022: Reading, PA
Maintain an updated knowledge of the organization's products, services, and customer service policies.
01/29/2022: Lompoc, CA
Customer orientation and ability to adapt/respond to different types of characters.
02/04/2022: Canton, OH
Being able to adapt, pivot, and bend the general rules to please a customer enhances the service experience.
04/12/2022: Santa Maria, CA
Delivering great customer experiences (CX) needs to be everyone’s job.
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Step 3: View the best colleges and universities for Customer Care Associate.
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