Job Summary. We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, and is able to remain calm under pressure. Responsibilities. Identify the reason for the customer’s needs, collect relevant information, a...
Job Summary. The ideal candidate is friendly, and is able to remain calm under pressure. Responsibilities. Identify the reason for the customer’s, collect relevant information, and provide solutions. Refer to premade scripts for a variety of customer service topics. Use best practices in customer service techniques to develop rapport and build relationships with customers. Meet personal and team goals. Attend trainings to maintain up-to-date skil...
