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Nerdy is seeking a Senior Director, Consumer Business Operations to lead and drive the efficiency of the company's consumer business. This role will be a critical part of expanding our consumer business and be responsible for rapidly improving the operational processes and workflow of the sales and customer retention teams. The Senior Director will play a pivotal role in optimizing and automating our sales processes, implementing new technologies and tools, and in the execution of building and maintaining a scalable sales engine. This role is crucial in ensuring operational excellence, quality control, and continuous improvement of sales performance and customer satisfaction. The right candidate is someone who is process and detail-oriented, provides operational rigor and structure, thrives on enabling sales and customer retention teams’ maximum productivity, and consistently delivers results in a fast-paced and often ambiguous environment.
About Nerdy:
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000 subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Nerdy is a publicly traded company on the New York Stock Exchange. Learn more about Nerdy at https://www.nerdy.com/.
Qualifications:
Responsibilities:
Nerdy Leadership Competencies:
Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot
Benefits:
Nerdy is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Time
Education & Training Services
$160k-203k (estimate)
05/27/2024
07/26/2024
varsitytutors.com
SAINT LOUIS, MO
200 - 500
2007
Private
CHUCK COHN
$200M - $500M
Education & Training Services
Varsity Tutors is a live learning platform that connects students with expert tutors for test preparations.