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Patient service representative
Vancouver Clinic Vancouver, WA
$40k-50k (estimate)
Full Time | Ancillary Healthcare 2 Weeks Ago
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Vancouver Clinic is Hiring a Patient service representative Near Vancouver, WA

We’re looking for people who love the challenge of making people smile!

Vancouver Clinic is seeking Patient Services Representatives to join our Registration department as a Float to support various Oregon locations and hours as needed .

Greet, assist, and provide excellent customer service for our patients checking in for appointments.

SCHEDULE :

Monday through Friday varying 8 hour shifts (40 hrs. / week)

Hourly compensation minimum is $17.60, hiring rate dependent on qualifications and professional experience. Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.

Must have a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities include welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling, referrals, and other duties as assigned.

If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Requirements :

High School Diploma or equivalent required.

Minimum of 1 year of medical front office experience preferred.

Minimum of 1 year of customer service experience required.

Experience with Epic preferred.

Excellent phone skills and customer service behaviors.

Pay Range : $16.48 - $23.07

$16.48 - $23.07

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE.

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.

We also offer a 401k retirement plan, with employer contributions after your first year of employment. Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years.

PTO and Personal Time accruals are pro-rated by FTE / hours worked. Non-benefits eligible employees will accrue Personal Time based on hours worked and State worked.

Employees will also enjoy up to six paid holidays per year, depending on schedule. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

Last updated : 2024-05-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$40k-50k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

06/21/2024

WEBSITE

tvc.org

HEADQUARTERS

VANCOUVER, WA

SIZE

25 - 50

FOUNDED

1936

CEO

JAN MCAULAY

REVENUE

<$5M

INDUSTRY

Ancillary Healthcare

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About Vancouver Clinic

We know it can feel like modern technology has pushed healthcare to the point where the word care doesnt mean much anymore. Well, it does to us. Since 1929, when Dr. John Brougher traveled the backroads of rural Washington to deliver babies to patients who paid him in chickens, Vancouver Clinic has been led by doctors and staffed by experts who work together to take great care of our patients. 80 years later, Caring for Others is still our purpose and our mission, and the driving force behind everything we do. Because if weve learned anything over the years, its that the best care happens betw...een one human being and another, face to face, eye to eye, heart to heart. More
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The job skills required for Patient service representative include Customer Service, Scheduling, Front Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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