Overview:
We are seeking a dedicated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a vital role in ensuring exceptional customer service and satisfaction. If you have a passion for providing outstanding customer service, we encourage you to apply.

Duties:
- Greet and welcome members and guests in a friendly and professional manner
- Provide excellent customer service by addressing inquiries, resolving complaints, and assisting with customer inquiries
- Operate cash register or POS system to process payments accurately
- Maintain cleanliness and organization of the office area and workstations
- Collaborate with team members to ensure smooth operations and efficient service
- Exercise decision-making capabilities when working with customers and store personnel on invoice orders

-Communicate professionally and appropriately with customers via telephone

Experience:

-High school diploma or general education degree (GED); or equivalent combination of education and experience
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

-Ability to effectively present information in one-on-one and small group situations to customers and team members

-Demonstrated ability to handle customer calls displaying good phone skills

-Ability to read, write and comprehend simple instructions, short correspondence, and memos

-Adaptability; flexible to shifting priorities and a changing environment
- Previous experience in the customer service industry is preferred
- Knowledge of Microsoft Office programs are a plus
- Strong customer service skills with a friendly and approachable demeanor
- Familiarity with cash register operations and handling cash transactions
- Ability to work in a fast-paced environment while maintaining attention to detail

-Track record of serving others and putting team goals first

We offer opportunities for career growth within our organization. Join our team of dedicated professionals who are passionate about providing exceptional service to our valued customers.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 32 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Paid training

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person