Description

Do you share a passion for helping others and making a difference? Are you looking for more than just a job? Submit your resume today and join us in our commitment to working together to provide a “Best-in-Class” service!

About Valora:

Valora Medical Group is a value-based healthcare delivery model in which our providers are based on patient health outcomes. The “value” in value-based healthcare is derived from measuring health outcomes against the cost of delivering the outcomes.

Valora Medical Group has a mission to transform the life of Seniors in America by providing Value-based Medical Care while caring for our patients like our own family. At Valora, we believe EVERYONE must LOVE our patients. We act with “Respect”, we are courteous, we validate our patients, and we act honestly. We also act with “Humility”, we are humble, we admire our patients, and we are gracious.

At Valora Medical Group we practice good teamwork in a synergistic way of working with each person committing and working towards a shared goal.

Job Summary:

A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guest in a healthcare setting and managing administrative task for the medical team. Their duties include scheduling patient appointments according to the Doctor availability, explaining intake forms to new patients, and processing payments after treatment.

Job Responsibilities:

· Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts

· Manage all incoming phone calls and assist with referring inquiries.

· Register patients according to established protocols

· Assist patients to complete all necessary forms and documentation including medical insurance.

· Ensure patient information is accurate including billing information

· Inform patients of medical office procedures and policy

· Maintain and manage patient records

· Move patients through appointments as scheduled

· Scheduled patient appointments

· Collect co-pays and payments

· Report statistics as required

· Respond and comply to requests for information

· Complete other clerical duties as assigned

· Maintain stock of forms and office supplies

· Ensure reception area is well maintained, neat and clean

· Safeguard patient privacy and confidentiality

· Any additional duties assigned by management to support the clinic

Requirements

Qualifications:

· High School Diploma or equivalent required

· 2 years’ experience in a medical-specific role or healthcare industry

· Bilingual in Spanish (preferred, not required)

· Knowledge of medical and billing terminology is strongly recommended

· Proficient in Word and Excel

· E-Clinical Works experience is a plus

· Great time management and organization skills

· Excellent telephone and customer service skills

· Innovative, motivated, organized, and team player

· Ability to establish working relationships, resolve interpersonal conflicts, and apply basic staff etiquette in dealing with others.

· Ability to handle confidential information with discretion

· Must possess close attention to detail

· Ability to learn new procedures and adapt quickly to change

· Must be able to accommodate a flexible schedule, with the ability to work on weekends when necessary.

EEO Statement:

Valora Medical Group, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, pregnancy status, sexual orientation, gender identity, veteran status, marital status, genetic information, citizenship status, or other status protected by law. In compliance with the Immigration Reform and Control Act of 1986, we will hire only U.S. citizens and aliens lawfully authorized to work in the United States.