About us

Audiology Center of North Texas, LLC is a small business in Southlake, TX. We are professional and our goal is to provide a sense of community and help those who are in need of better hearing health care. We are a single provider office needs a friendly and outgoing candidate to join our small team. Candidates should have proficient computer skills and general knowledge of medical insurance. The candidate must also be able to multi-task, be self-motivated, and have strong time management skills. This candidate will become a part of our very close-knit team that cares deeply for our patients..

Job Duties/Responsibilities to include but are not limited to:

• Patient interaction (greeting patients for appointments, talking about supplies/services)
• Managing phones (scheduling, gathering new patient info, triage)
• Scheduling/confirming appointments with current and new patients (phone, e-mail, text)
• Audit upcoming appointments – physician or TTP referral/order has been received if required, questionnaire emailed/received, blanks are filled in
• Ability to gather accurate insurance information from patients
• Patient intake questionnaires, scanning, and data entry
• Monitor incoming and outgoing faxes and manage failed faxes
• Monitor e-mail (all day)
• Basic hearing aid troubleshooting/fixes
• Collecting payment from patients at time of service
• Monitor incoming and outbound faxes/emails
• Working closely with the owner/audiologist
• Triage patient needs – malfunctioning hearing aids, appointments, supplies
• Open/Close office

Position Qualifications:

• Strong communication skills
• Ability to effectively communicate with hearing impaired
• Proficiency in Microsoft Office, Outlook , Excel and office EMR system
• Familiar with HIPAA guidelines
• Honesty, Flexibility, Multi-tasker, Friendly

Salary: grow potential and/or based upon experience

Schedule:

• part-time hours, but potential growth to full-time
• Monday to Friday

Education:

• High school or equivalent (preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 2 years (Preferred)

Work Location:

• One location

Work Remotely:

• No

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Flexible schedule

Healthcare setting:

• Clinic
• Private practice

Work Location: In person