Description

A Valcourt General Manager is responsible for branch P&L performance. They assign and direct all work performed in a branch office and to supervise all areas of operation. They are responsible to manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operation. They must take a hands-on approach and be committed to the expansion and success of the business by implementing strategies that increase productivity, profitability, and sales target achievement. They are responsible to develop and foster a branch culture that aligns with company’s core values.

Qualifications

Supervisory Responsibilities:

• Recruit, interview, hire, and train new staff.
• Oversee the daily workflow of the office.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company policy.
• Assure all employees are following company policy and procedures.

Duties/Responsibilities:

• Create and execute a strategic business development plan for a region.
• Develop strategies to optimize project opportunities and meet growth objectives.
• Build client relationships, initiate new client contacts, manage all business development efforts in the region – for existing clients and new work; manage client relationships to ensure satisfaction, repeat business, and referrals.
• Monitor and evaluate opportunities to assure that company resources are being directed to take advantage of opportunities that best fit branch core competencies.
• Develop and foster a branch environment that supports the company core values
• Develop annual revenue and sales goals to achieve desired growth and direction of the office.
• Work with department heads to assure departmental plans are aligned and support branch objectives and regional objectives.
• Develop an overall proposal and budgeting strategy, in collaboration with estimating and operations; and partner with department managers to develop and achieve divisional goals.
• Oversee all facets of project management – estimating, pre-construction, scheduling, safety and field and job staffing performance.
• Direct the division’s financial operation including forecasting, budgeting, billing, payables, and receivables, purchasing, disbursements, and analysis; and proactively lead all efforts to insure performance. Total P&L responsibility and control.
• Assist with all legal, insurance, and safety issues within the territory that effect the operation of this branch.
• Actively communicate with Valcourt management and other General & Division Managers, and participation in all companywide initiatives as appropriate.
• Develop and maintain a wide personal network of industry and trade groups including BOMA, IFMA, IREM, BSCAI, IIBEC, ICRI, SWRI, CAI, CSI, and related construction, architect, engineer, other local/regional organizations.
• Communicate with all staff in the region through appropriate departmental channels to promote a highly responsive, safety and service delivery message.
• Identify additional potential revenue and profit streams that can help support branch goals and provide better service to our clients.

Required Skills/Abilities:

• Well-developed sales and business development skills and the ability to close new business and grow existing clients.
• Experience working with labor, and capable of managing an outside workforce of about 100 and an internal support staff of about 30; and to oversee all branch assets – property, tools, equipment, vehicles, and job sites.
• Proven experience managing construction services including suppliers and subcontractors.
• Strong financial skills including forecasting, budgeting, and analyzing financial statements and working with construction accounting systems and job cost reports.
• Effective oral, written, and presentation skills; the ability to lead meetings at all levels; the ability to build strong relationships at all levels of the organization while treating all with dignity and respect.
• Strong coaching and mentoring skills to develop and challenge direct reports to improve their performance, knowledge, skills and abilities, and a determination to promote from within when feasible to further company growth.
• Demonstrated ability to work independently and manage multiple, competing priorities.
• An analytical orientation toward key market trends/ changes and the ability to take appropriate action to ensure continued leadership and competitive advantage.
• Strong computer skills (MS Outlook, Word, Excel, Power Point, job cost/estimating)
• To be an enthusiastic, performance-driven manager who can translate the company’s passion through the entire organization with operational, quantitative plans, goals and schedules for improvement.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.