Ustwo is seeking an experienced and adept Product-focused Delivery Lead to join our team. As a Delivery Lead, you have a proven track record of successfully delivering a diverse range of projects. This particular role represents a blend between product management and technical project management skill sets, allowing you to leverage your expertise in both areas. You will use your unique expertise to promote a self-organized team and lead continuous improvement to our processes informed by Agile best practices, while also playing a pivotal role in guiding your team's decision-making and offering support in the face of challenges, risks, and client interactions. 

What You'll Do

• Serve as a liaison between client stakeholders and cross functional leads to gather requirements, prioritize needs, and help identify dependencies
• Collaborate with clients to uncover insights and translate them into actionable product features.
• Define and prioritize product features using methods like user stories and backlog management.
• Work with our tech team to define, evaluate, and prioritize program dependencies and the overall roadmap, while also formulating detailed implementation strategies.
• Lead the end-to-end delivery of technical project execution, exceeding clients' expectations for quality and value.
• Manage complete product life cycles and experimental pilots, tailoring agile methodologies to best suit each project's unique needs.
• Craft and lead workshops and activities for internal teams and clients, promoting collaboration and resulting in tangible outputs.
• Contribute to pitch efforts and demonstrate exceptional stage presence while engaging with prospective clients during presentations
• Assume a prominent client-facing role, steering project direction and maintaining overall account health through effective prioritization of stakeholders, including clients, partners, and relevant third parties.

Your Skills

• Leverage data to guide decision making and when there’s no data, find alternative sources to gain insights.
• Exhibit a deep affinity for digital technologies and a knowledge of best practices within the space, with a flair for pushing boundaries and creating innovative solutions.
• Navigate competing demands with finesse, fostering open discussions and informed decisions that align with project and stakeholder needs.
• Maintain a holistic understanding of project status and priorities while attending to necessary details.
• Communicate with clarity and precision, effortlessly articulating updates that balance action-oriented directives with necessary details for both technical and non-technical audiences

Your Experience

• Accumulated a minimum of 8 years of experience delivering impactful work in agencies, studios, or comparable settings, with a strong focus on digital experiences that captivate clients and interdisciplinary teams.
• Successfully led at least one significant project that stands as a testament to your professional development, complemented by a portfolio of smaller projects that showcase your evolving strategies for client collaboration.
• Proficient in championing and practicing agile methodologies, harnessing their power to drive collaboration, client engagement, and project completion.

Candidates with Product Management or Technical Production backgrounds are highly encouraged to apply:

• Demonstrated experience in product discovery, development, and launch.
• Proven ability to translate client needs and market insights into product features and improvements.
• Proficiency in defining and prioritizing product features through methods like user stories and backlog management.
• Familiarity with lean methodologies and iterative product development processes.

Compensation & Benefits

The base salary range for this full-time role is between $130,000 and $155,000. Actual salary amount within this range will be dependent on the candidate's experience, skillset, market knowledge, and salaries of current employees in similar roles. We benchmark our salaries regularly against competitive market data so these ranges will be subject to change. 

Full-time employees also qualify for ustwo's Profit Share Scheme, in which the studio group shares up to one-third of operating profits with all employees, subject to hitting certain safety thresholds and targets.

Additionally, all full-time employees are eligible for the following benefits: 

• Fully paid Medical, Vision, and Dental coverage
• 401k with up to 5% company matching
• 20 Days PTO 
• Up to 15 additional closed days per year, including the last week of the year
• Hybrid working model
• Transit and Health FSA programs
• Citibike membership
• One Medical and Talkspace Memberships
• 16 weeks of paid parental leave
• Annual Growth & Development Budget
• Monthly Wellness & Cell Phone Contributions

Interested but think your experience doesn’t perfectly align with this job description? That’s ok. Research shows underrepresented groups in particular are less inclined to apply for jobs where they don’t meet 100% of the requirements listed. We’d still love to hear from you if you feel passionate about this role!

We are committed to creating an inclusive environment for our colleagues, clients, community, and the users of our products. We don’t have all the answers but we’re on a journey, and we are learning together.