JPMorgan Chase Consumer and Community Bank (CCB) is searching for a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Product Delivery Manager / Vice President to lead the delivery of the Knowledge Management Area Product across CCB Operations. The Machine Learning team is responsible for developing innovative solutions, using Artificial Intelligence (AI), machine learning, and design-led approach to drastically enhance the customer and employee experience.

As Product Delivery Manager/ Vice President within Machine Learning, you will execute on the product roadmap, while embracing Agile methodology and best practices. You will lead cross-functional teams comprising of technologists, data scientists, researchers, designers, and analytics members to enhance and optimize the user experience for tens of millions of customers and thousands of employees. You will be focused on the customer and/or employee experience by establishing the team’s priorities to maximize the value of the product. You will create solutions and efficiencies that enable successful implementations in an expedient and organized way. 

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you’ll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.