Pega Sr. Business System Analyst

Lead II - Business Analysis

Who we are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of over 39,000 practical problem solvers and creative thinkers in over 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

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You Are:

UST is looking for a talented and Pega Business System Analyst for one of the leading healthcare providers in the United States. This is an excellent opportunity to work in a growing environment. The ideal candidate must have strong skills in Pega development and Testing at the same time be able to put their creative hat in a problem-solving environment. Excellent written and verbal communication skills with the ability to collaborate effectively with domain experts and IT leadership team is key to be successful in this role.

The Opportunity:

• Manages integrated functionality, usability, reliability, performance and support requirements of a system.
• Creates feature test strategies and environment needs.
• Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
• Applies and mentors use of tools to define requirements.
• Anticipates and identifies opportunities for improvement.
• Ensures high level designs including architecture requirements are accurately documented and map to approved requirements.
• Assists in developing training documentation and proactive identification of additional documentation needs.
• Coordination with Customer SMEs, IT Managers, Offshore and the onsite team for Business requirement gathering/Use cases and document.
• Document high level business/ process flows
• Coordinate with the Testing team and ensure the application is defect free, before the code move to production.
• Coordination with other teams for application integration
• Coordinate for the smooth system integration testing and user acceptance testing.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Requires a basic understanding of testing/product quality processes, tools and methods and an understanding or organizational impacts and trade-offs of quality processes.
• Understanding of Native development and Java are preferred.
• Knowledge of Rational Tools, project management experience and training in facilitation preferred.
• Knowledge of a variety of technologies and/or the ability to understand technology dependencies and manage technology integration required.
• Experience working within health insurance industry.
• Experience/exposure in JIRA & Confluence
• Experience/exposure in Agile & SAFe
• Experience/exposure with APIs
• Experience/exposure in Postman
• Zeplin Experience is a plus.
• The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture.
• Perform process inventory and prioritization following the BPM methodology.
• Execute the Process Discovery phases, address the goals and create the deliverables following the Pega.
• Discover, define, analyze, improve, and model a process in Pega process flows.
• Identify the business case, requirements and key opportunities.
• Define the business level of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Understand the functionalities and capabilities of Pega Process flows for delivering executable BPM processes.
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Strong situational analysis and decision-making abilities
• Good to have skills: BPM Concepts and Terminologies

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. As required by applicable law, UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Remote

Compensation Range: $78,000-$118,000

Our full-time, regular associates are eligible for 401K matching, and vacation accrual and are covered from day 1 for paid sick time, healthcare, dental, vision, life, and disability insurance benefits. Depending on the role, some associates may also be eligible for stock options.

What we believe:

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone to champion diversity and inclusion, and to place people at the center of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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