Job Details:

Job Title: Sr. Business Analyst

Duration: Long-Term Contract

Location: Atlanta, GA || On-Site

Job Description:

Qualifications:

• 5 years of hands-on experience working as a Product Manager & Data Analyst in a modern software development-based enterprise environment.
• Solid understanding of concept and principles of agile methodology, ability to apply appropriate agile approaches in the processes of software development and delivery.
• Solid understanding of product features, ability to design, build, and develop a new product, technology, or service from feasibility through to production.
• Solid understanding and experience in leveraging the Microsoft Product suite; especially Excel and PowerPoint.
• Proficiency and experience in working with Observability and Reliability tools such as Dynatrace, Sumo Logic and Quantum Metric a plus.
• Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis.
• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization.
• Proficiency in creating, prioritizing, and accepting user stories.
• Proficiency in conducting user research and testing to understand needs.
• Proficiency in identifying goals, metrics, and analytics to measure product value.
• Proficiency in conducting competitive research and analysis.
• Strong written, oral communication, and social skills.
• Must have excellent planning and organizational skills, strong verbal, written communication, and facilitation skills.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• At -least 18 years of age and has authorization to work in the United States.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Willingness to become subject matter expert for your applications and take ownership of its development and performance.
• Flexibility to adapt and plan for changing business objectives.
• Knowledge of Agile/SDLC development methodologies.
• Airline business experience, as well as business process re-engineering and/or extensive experience working with agile teams, is desirable.

Responsibilities:

• Understands the end user deeply and uses that knowledge to determine the fastest path to deliver value.
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners.
• Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings.
• Manages the product backlog; makes future decisions based on the value that will be delivered.
• Responsible for conducting sophisticated and detailed research of existing processes, systems, and desired objectives to meet the goals/intent of the assigned products.
• Partners with application teams to understand technical needs and assist in the creation of business plans for new initiatives.
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class.
• Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency, and enhancing customer satisfaction.

Delivery & Execution (40%):

• Delivers the monthly analytics and reports for the Digital Monthly Performance Governance Process.
• Formulates, tests, and refine assumptions and hypotheses through user research and testing.
• Documents, reviews, and ensures that all quality and change control standards are met.
• Creates, prioritizes, and accepts user stories; incorporate them into release planning.
• Deliver business requirements via artifacts such as epics, features, scenarios, acceptance criteria, process flows, wireframe diagrams, interaction diagrams, mockups/demos, etc.
• Able to work on multiple initiatives and balance constantly evolving priorities.
• Participates in standups, iteration planning sessions, product demo, and retrospectives.
• Condenses complex technical concepts into non-technical language for stakeholders.

People (30%):

• Fosters collaboration with team members to drive value and identify and resolve obstacles.
• Collaborate with business unit leaders to develop and maintain internal customer relationships.
• Works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps.
• Work with Site Reliability Engineering team to prioritize feature development, based on the business value.
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience.