Full- Time: Scheduling Coordinator

Join Saint Thomas Hospital for Specialty Surgery's outstanding team!

As a leader in spinal and joint replacement surgery, we are proud of what we’ve achieved, and we believe that it’s our employees who have made that success possible. We strive to take good care of our employees, and we are always looking for exceptional talent. If you’re looking for an opportunity to be part of an extraordinary team, please consider Saint Thomas Hospital for Specialty Surgery. We would love for you to join us!

• Culture: Family oriented, collaborative efforts, open door policy
• Quality Care: One of the only hospitals in Nashville with a Five-Star Rating from the Centers for Medicare & Medicaid Services, Top 5% in the U.S. for spinal surgery, numerous Healthgrades awards for spinal and joint replacement surgery
• Benefits: Health, dental, vision, disability, life insurance, PTO, 401K with company match, competitive compensation, Employee Assistance Program reimbursement for certification/licensure renewals
• Education: Tuition reimbursement, training/in-services
• Recognizing and listening to our employees: Good Catch awards, employee appreciation week, Employee Leadership Committee, Employee bonuses

Job Summary: The Scheduling Coordinator is responsible for scheduling pediatric, adult, and geriatric patients for the surgery center and assists with insurance verification when needed.The Scheduling Coordinator must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.Reports to work in acceptable business attire.

Qualification Requirements:To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.The duties and responsibilities below are representative of the knowledge, skill, and/or ability required.

• High school graduate or equivalent.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems.
• Alertness and adaptability to change in situation.
• Holds all patient information confidential.

Duties and Responsibilities:

• Schedules all surgical procedures.
• Obtains and enters all necessary information from surgeon or scheduler requesting OR time.
• Is aware of instruments and equipment limitations of the department.
• Communicates with OR Director/Administrator regarding managing block time.
• Allows adequate time for each procedure according to physician request.
• Allows adequate time for room turnover.
• Attempts to schedule similar types of cases in the same room to increase efficiency.
• Communicates special equipment, instrument, supply, and staffing requests to the OR Director.
• Proofreads and edits all surgery schedules before distributing.
• Contact surgeon’s offices two days prior to schedule to confirm surgical times and procedures.
• Refers conflicts and procedural questions to the OR Director.
• Keep all department managers informed of changes affecting current schedule.
• Assists in pre-certification of Kaiser patients.
• Assists with completing forms for add-on procedures.
• Prepares and distributes a “week at a glance” to assist with departmental staffing.
• Attempts to minimize down time of rooms between cases.
• Prepares final version of schedule for the following day.
• Assists other employees when time allows.
• May be asked to visit surgeon offices for marketing purposes.
• Is consistently punctual and shows a responsible and dependable pattern of attendance.
• Participates and supports BDP/QI programs and activities.
• Cross-train in front desk areas, to include Switchboard, Insurance Verification, and Check-in.

Benefits

• Health, Dental, Vision, disability, and life insurance
• Health Savings Account
• Flexible Spending Account
• Retirement plan with company match
• Tuition reimbursement
• 7 paid holidays
• Reimbursement for license renewals
• Paid Time Off
• Competitive compensation
• Employee Assistance Program

• High school graduate or equivalent.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems.
• Alertness and adaptability to change in situation.
• Holds all patient information confidential.