Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director, Product Management Global Loyalty Solutions manages a wide range of Mastercard loyalty assets including the design, implementation, and operations of cardholder loyalty programs, as well as cardholder promotions, merchant offers programs, benefits, and insurance services. These loyalty solutions enable Issuers and/or Merchants to reward, protect and assist cardholders driving overall card usage, retention, and brand preference. Our vision is to become the partner of choice for Issuers and Merchants leveraging our solutions to drive profitable consumer engagement and Mastercard preference. To create exceptional cardholder experiences and drive value through differentiation, we are seeking a Director, Mastercard Offers, Product Management. The successful candidate will support global and regional product initiatives to grow Cross-Border Mastercard spend volume by winning share from competition and digitizing cash. The role may be based in Purchase (NY), Arlington, Toronto, or O'Fallon (MO). Role: • Identify strategic growth opportunities to enhance the value proposition, optimize and scale the Mastercard Offers products such as new markets, cardholder segments, product, and feature enhancements. • Drive program optimization, scale and awareness by partnering with key account teams and regional stakeholders • Develop subject-matter expertise on Mastercard Offers product suite, which include Travel Rewards, Personalized Card Linked offers and Card Linked Services (including MRS and Offers platforms, operations), Mastercard Core products (Credit, Debit and Prepaid) and more generally other Loyalty Benefits and Services applicable to support the growth and scale Offers • Develop program awareness materials as needed which includes, above the line marketing and issuer led materials. • Manage P&L and budget as needed • Work closely with cross-functional teams including regional product teams, ASA Advisors South Asia, Finance, MRS and Offers Platform leads, Global Customer Delivery (GCD), Customer Configuration Management (CCM), Account Level Management (ALM), MRS and BizOps About You: • The ideal candidate will have a minimum 8 years of experience in product management, product development, technical product management/platform management, in financial services • Ability to serve as technical liaison with platform teams and engineers • Demonstrated ability to act with a persistent and relentless sense of urgency • Proven ability to manage multiple projects at a time while paying strict attention to detail • Excellent verbal and written communication skills with the ability to effectively communicate to many audiences, from technical resources to regional product and marketing leads • Excellent listening and presentation skills • Strong analytical thinking, problem solving and cross-functional team building skills • Bachelor’s degree required • Competency with Microsoft Office including Word, Excel, PPT, Visio • Location – Purchase, NY, Arlington, Toronto or O’Fallon, MO • Some Travel Required #LI-TE1 In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $178,000 - $284,000 USD Arlington, Virginia: $178,000 - $284,000 USD O'Fallon, Missouri: $155,000 - $247,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.