Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice.

The work we do building families offers stimulation, challenge, and personal reward. If you're are looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an opening for a full time, Medical Records Coordinator to work in our Rockville, MD office on a hybrid schedule. The schedule is working Monday through Friday 8am-4:30pm

How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Medical Records Coordinator is responsible for:

• Processes incoming requests for release of medical record information in a timely manner and consistently verifies validity of authorization
• Review patient records for timeliness, completeness, accuracy, and completes requests for the release of medical records
• Interacts with internal and external customers in processing requests for release of information while maintaining a high standard of customer service
• Troubleshoots and resolves issues of documents not meeting quality standards
• Communicates effectively and professionally via phone, fax, written communication and in person
• Maintains confidentiality and protected health information according to federal regulations
• Assists the Medical Records Dept. with administrative tasks (i.e. voicemails, outbound calls, request form intake, faxes)