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Information Technology Specialist (INFOSEC)
$71k-88k (estimate)
Full Time 7 Months Ago
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US Federal Acquisition Service is Hiring an Information Technology Specialist (INFOSEC) Near Wallops Island, VA

Duties

As an IT Specialist (INFOSEC), you will perform a variety of standard IT duties and responsibilities pertaining to information security (INFOSEC):

  • Assists and participates in the planning and delivery of information technology (IT) customer support services to assigned organizations, including installation, configuration, troubleshooting, customer assistance, or training in support of customer requirements.
  • Provides general or limited technical support and assistance when problems arise with IT equipment and/or services, assisting customers in identifying general problems and researching possible solutions. Researches problems encountered with IT systems, program and hardware/software specifications.
  • Assists in implementing and coordinating oversight, governance and compliance activities designed to ensure, protect, and restore IT systems, services, and capabilities.

Requirements

Conditions of Employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility requirements within 30 days of the closing date.
  • Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

  • Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or NonCareer SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
  • Undergo and pass a background investigation (Tier 4 investigation level).
  • Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

Qualifications

For each job on your resume, provide:

  • the exact dates you held each job (from month/year to month/year)
  • number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS-09salary will be based upon Duty Location after selection.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

Applicants applying for the GS-09 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-07 level in the Federal service as described below:

IT SPECIALIST COMPETENCY REQUIREMENTS:

  • Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates “state of the art” technology of the industry.
  • Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems.
  • Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
  • Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints.

SPECIALIZED EXPERIENCE REQUIREMENTS:

Specialized experience is experience performing routine administrative work requiring basic information technology knowledge, and completing work products and IT projects using IT methods and techniques, application of IT theory, basic principles, and applying different and unrelated IT processes and methods to complete developmental assignment such as monitoring network functionality, participating in testing or evaluating technical data or components, translating customer business requirements into technical specifications, providing information to customers on using installed systems, etc.

OR

EDUCATION SUBSTITUTIONS:

Master's or equivalent graduate degree or two full years of progressively higher level graduate education leading to such degree or a LLB or J.D. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/

Additional information

Bargaining Unit Status
  • This position is eligible for the bargaining unit

Relocation Not Paid

Relocation-related expenses are not approved and will be your responsibility.

Promotion Policy

If you are selected at a grade lower than the full performance level, you may be promoted up to that grade level without having to re-apply or compete against other applicants.

Recruitment/Relocation Incentive

On a case-by-case basis, the following incentives may be approved:

  • Recruitment incentive if you are new to the federal government
  • Relocation incentive if you are a current federal employee
  • Credit toward vacation leave if you are new to the federal government

Management Rights

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

  • Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
  • Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
Our commitment is:
  • Reflected in our policies, procedures and work environment;
  • Recognized by our employees, customers and stakeholders; and
  • Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applications will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Applications will not be rated or ranked. Veterans’ Preference does not apply to the direct hire recruitment procedures.

You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.

ICTAP/CTAP Candidates: The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found “well-qualified" for this vacancy. In addition to meeting the basic qualifications stated in the qualification section of this announcement, well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting at least 51% or more of the competencies/KSA’s listed below (i.e. 3 out of 5, or 4 out of 6, or 5 out of 8, etc.)

Knowledge of systems security principles and methods; and systems security regulations.

Ability to communicate verbally to serve as a customer advocate; to present sensitive recommendations to higher authority; articulate technical information in clear, concise, productive, and professional manner to a wide variety of audiences; obtain compliance with federal government policies; represent the agency on task forces; and to address varied technical IT issues and questions including skill in conducting presentations.

Ability to write and prepare briefings, reports, memorandums, and/or draft responses to varied IT security questions, issues, and matters.

Ability to establish and maintain effective working relationships across agencies and with representatives of other Federal, State and local governmental agencies, intermediaries, service carriers, and private sector organizations

Ability to provide IT customer support and assist in determining customer requirements, to help ensure that IT systems and services meet organizational and program needs.

Ability to work successfully as part of a diverse team; working collaboratively across agency lines, utilizing personal strengths and those of others to create the strongest outcome, together.

Ability to assist in the planning, analysis, development, implementation, maintenance and enhancement of information systems security programs, policies, procedures, and tools.

You may preview questions for this vacancy.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    You will have access to many benefits including:

    • Health insurance (choose from a wide range of plans)
    • Life insurance coverage with several options
    • Sick leave and vacation time, including 11 paid holidays per year
    • Thrift Savings Plan (similar to a 401(k) plan)
    • Flexible work schedules
    • Transit and child care subsidies
    • Flexible spending accounts
    • Long-term care insurance
    • Training and development

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

    Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

    If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

    Current or Former Political Appointees: Submit SF-50.
    College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.

    For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply

    Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

    If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

    To begin, click the Apply Online button on the vacancy announcement.

    • Sign in or register on USAJobs and select a resume and documents to include in your application.
    • Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
    • Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
    • Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

    Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions.

    Agency contact information

    Ketoria McHenry

    Phone

    202-969-0631

    Fax

    202-219-0982

    Email

    ketoria.rice@gsa.gov

    Address
    GSA, Federal Acquisition Service
    General Services Administration (GSA)
    Office of Human Resources Management (OHRM)
    1800 F Street NW
    Washington, District of Columbia 20405
    United States

    Next steps

    After the closing date/deadline:

    • ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
    • REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
    • SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
    • FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes
    • FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

    Thank you for your interest in working for U.S. General Services Administration!

  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.
College transcripts: If you are using some or all of your college education to meet qualification requirements for this position, you must submit a photocopy of your college transcript(s). Transcripts MUST show: name of the institution, student's name, course work/degree(s) completed/conferred and dates. If selected, an official transcript will be required prior to appointment.

For education completed outside the United States, also submit a valid foreign credential evaluation that substantiates possession of the required education.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This public notice is issued under Direct Hire Authority (DHA) to recruit talent to occupations for which there is a severe shortage of candidates or a critical hiring need. This means that we can hire any qualified candidate from this notice or any other source. About this DHA notice: -Current civil service employees will receive new appointments if selected under this DHA. -For information on DHA, please visit https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/

Job Summary

JOB TYPE

Full Time

SALARY

$71k-88k (estimate)

POST DATE

09/02/2023

EXPIRATION DATE

05/03/2024

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