JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Administration and Reporting: In coordination with facility managers, occupancy planners and other team members, provide essential office and in-field management for all Move/Add/Change (MAC) activities at BlackRock offices in New York City including: Set up move project files, folders, and templates at start of move project, using Best Practices; maintain the folder throughout the move project Accurately create and/or review all move project and proposal documents Ensure the Move Playbook is in place and updated on a regular basis Receive and process client move-related requests via email and Corrigo Create move project related reports as required by the client Manage move contractor/vendor work orders in Corrigo including verification and invoice payment Ensure accurate data entry into client’s CAFM system to reflect move activity Schedule appropriate manpower for move activities, ensuring proper supervision for packing/unpacking of contents, physical movement of office contents, and modifying sequencing as needed Keep track of move project contractor labor hours and forecast costs compared to budget Manage move project budget, schedule and deliverables Create and distribute move instructions to client end users, contract movers, and any other workstreams impacted. Managing move vendors (furniture, movers, telecommunications, IT, signage, etc.) as required Relocation Project Management: Proactively manage Business-As-Usual (BAU) related churn moves Coordinate scheduled events with property management, facilities management, and all parties involved in the relocation Ensure client satisfaction throughout the relocation management process Ensure all relocation activities are performed in a manner consistent with documented processes and in accordance with the client’s and JLL's policies and procedures Incorporate “best practices” into all project requests Manage Corrigo work order and small project execution with installers/trades, including but not limited to furniture reconfigurations, artwork installations and space enhancements Identify outstanding issues associated with move projects and communicate to client Hub Lead Ensure data accuracy within move management systems Ensure compliance with all key performance indicators and meet assigned financial targets Schedule planning meetings on behalf of the client, RPM, Occupancy Planning and other key stakeholders and prepare all necessary meeting agendas and action items. Ensure all move project initiation, execution and closeout documentation are complete Comply with all JLL and client policies and procedures, including but not limited to time & expenses, ethics and business practices Client Communication and Management: Provide move signage, general move directions, and be present at the move site, available to answer questions and resolve post-move issues. Understand client protocols and develop communication appropriate to the client environment Speak in clear and concise manner when responding to client questions and follow-up with precise resolutions when reached by client representatives. Demonstrate good listening techniques and focus on client satisfaction. Must exhibit strong customer service orientation and interact comfortably with a full range of JLL and client-based decision makers from direct supervisors to senior management Leadership and Teamwork: Lead a small team (3-5) of JLL and contractor resources to achieve move project objectives Exhibit enthusiasm and positive attitude with clients and peers Self-identify individual skill development and proactively seek training for improvement Skills and Knowledge: Strong Microsoft Excel skills and CAFM experience preferred Excellent written and verbal communication Detail oriented Ability to multi-task and work both in a team and independently Must have the ability to manage multiple priorities and quickly respond to changing priorities in the field Strong interpersonal skills with the ability to interact with executive level internal & external clients Familiarity with architectural drawings, furniture and space planning concepts (preferred) Physical Work Requirements and Work Conditions Position work will primarily be at a client site in New York City with daily client and contractor interaction. Face to face and/or remote daily interpersonal interaction is usually required to perform the job. Required to be onsite to perform job Weekend and evening activity may be required to support oversight of move execution and coordination activities Preferred Education and Experience Bachelor’s degree from an accredited institution, preferred in Accounting, Business, Architecture, Engineering or Construction Management 1-3 years of facility, project or construction related experience in a Corporate Real Estate environment Background in project management, construction/furniture management, facilities management is desirable. Previous experience effectively supervising required service providers a plus Preferred Certifications: CAPM, PMP, NCIDQ, LEED, CFM Estimated compensation for this position is: 92,000.00 – 132,000.00 USD per year The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Flexible and Remote Work Arrangements may be available JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. 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