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ENTERAL CUSTOMER SERVICE REPRESENTATIVE
Syracuse, NY
Job description
As a Home Health Care Customer Service Representative, you will be responsible for maintaining patient relationships, and processing new referrals. It is expected that you will handle each in a professional, enthusiastic manner. You will obtain all necessary demographic, clinical, financial, physician and family information. You will provide the highest level of service to all customers and assure them that each is provided with complete and accurate information regarding insurance coverage, their financial responsibilities, and delivery expectations.
This position requires that you communicate effectively with business development staff to grow and maintain relationships with referral sources. As well as enhance communication with team members to solidify a cohesive and productive work environment.
Work Environment:
Minimum Qualifications:
Preferred Qualifications:
Job Type: Full-time
Schedule:
Work Location: One location
Ability to commute/relocate:
Benefits Available:
Full Time
Retail
$35k-44k (estimate)
04/13/2023
06/28/2024
upstatehomecare.com
BUFFALO, NY
100 - 200
1985
BOB NEVIL
$10M - $50M
Retail
Upstate HomeCare is a a leading provider of Infusion, Specialty Medications, Respiratory and DME services. All patients regardless of the service or product they are receiving have access to on-call personnel consisting of nurses, respiratory therapists, pharmacists, driver/technicians and administrators 24-hours a day, seven days a week in each of the company's locations and areas served. The goals of the company continue to be: Provision of high-quality services and products Safe, appropriate and cost-effective care Positive patient outcomes Complete customer satisfaction Upstate HomeCar...e was founded in 1985 by two respiratory therapists who remain as driving forces in the business. The owners wanted a place where employees felt safe from unscrupulous owners/constant fear of being sold. They also wanted employees that viewed their job as a career; taking care of patients as if it was their own family in an effort to achieve their goals and mission. Upstate serves a very diverse geographic area; some areas are very remote and rural while others are very urban and densely populated. We adapt our services to the needs of our clients and view each patient as an individual with specific needs. All services are carried out in accordance with Federal, State and local laws and regulatory guidelines as dictated by the New York State Board of Pharmacy, New York State Department of Health, New York State Nurse Practice Act, professional associations and established standards of care.
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The job skills required for Customer Service Rep include Customer Service, Customer Satisfaction, Verbal Communication, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.