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University of Pittsburgh Physicians is looking for a Full-Time Transfer Center Coordinator to join the OPR MedCall Team in Oakland, PA!
This position is for the afternoon/evening shift, as well as every other weekend and holidays.
This is a hybrid position with work from home opportunities after initial orientation and training (about 90-120 days).
Purpose:
UPMC MedCall serves as UPMC's advanced physician resource for all aspects of patient transfers, referrals (urgent and non-urgent), and physician consultations. This department serves as the primary contact for referring physicians who are requesting the services of UPMC for continued patient care. This office is a 24-hour operation with various shifts, as well as rotating weekends and holidays. The MedCall department strives to create a consistent base schedule for employees, however in case of emergency or departmental needs, flexibility to work all shifts is required.This team is responsible for facilitating all patient transfers into and within the UPMC Health System by answering phones and initiating referrals and inpatient transfers from physicians and medical professionals. Responsibilities require the Transfer Center Coordinator to multitask, maintain great customer service, and identify and escalate concerns in an efficient manner. The ideal candidate for this position will have proficient computer and typing skills, exceptional phone etiquette and communication skills, and strong organization and prioritization skills. Proficient medical terminology knowledge is strongly preferred, while direct patient care and/or medical training experience is a plus. A working knowledge of EPIC and/or Medipac is also a plus. If you are interested in a fast-paced work environment, multitasking while being exposed to multiple facets of the healthcare industry and being able to directly impact patient care and physician efficiency ? apply today!
Responsibilities:
Full Time
Hospital
$40k-51k (estimate)
03/16/2024
07/10/2024
upmc.com
PITTSBURGH, PA
>50,000
1893
NGO/NPO/NFP/Organization/Association
JEFFREY A ROMOFF
$10B - $50B
Hospital
UPMC is a Pennsylvania-based nonprofit health center that provides services such as emergency care, surgical, patient care, and fitness control for individuals.