UPMC Cole Memorial Medical Group is currently hiring a per-diem Office Assistant I to join our Coudersport Outpatient team.

This is a busy medical group with a great providers and awesome staff! This is a dayshift position with 8-hour shifts scheduled as needed between 7 : 00am & 7 : 00pm, Monday through Friday! WE provide a generous reimbursement for mileage between offices.

Apply today and join our team providing Life Changing Medicine to local communities throughout the region!

Purpose :

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists customers in person and on the phone, providing information, and communicating with various departments.

Responsibilities :

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions / directions. Inform appropriate department / person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screen calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection / reconciliation and other tasks.
• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Licensure, Certifications, and Clearances :

• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer / Disability / Veteran

Last updated : 2024-05-02