UNM Information Technologies is looking for a Salesforce Developer to join a dynamic support team to enhance student success at the University of New Mexico using the University’s CRM (Constituent Relationship Management) solution, Salesforce. 

The Salesforce Developer will be responsible for creating custom solutions and integrations that address the specific needs of academic and administrative departments, taking into account the shared Salesforce instance. The developer will work closely with stakeholders to gather requirements, design technical solutions, and create custom code, triggers, and Lightning components to enhance the UNM Salesforce ecosystem.

The successful applicants will have good communication skills, expertise in one or multiple CRM application development/integration/automation, and a clear sense of customer service. A thorough understanding of the values, practices, security and procedures found in a higher education environment, and a commitment to mentoring and developing technical staff is also desirable.

Job Responsibilities:

• Develop Salesforce feature configuration and custom solutions to meet specific UNM needs.
• Manage integrations to ensure data synchronization and seamless data flow between instances.
• Use Apex coding for various triggers, classes, and batch processes to enhance functionality and automation, including visualforce pages and lightning components.
• Collaborate with stakeholders to build flows and automation and manage sharing rules.
• Collaborate with stakeholders to understand department-specific requirements and align development with the Salesforce instance overall strategy.
• Use REST/SOAP API Integration to connect with external applications, data sources, and services, ensuring data security.
• Monitor performance of custom code and applications to ensure efficient operation and optimization. 
• Manage version control for changes, conduct testing and deploy code.
• Maintain documentation of custom code, configurations and integrations.