Job Description

This is a remote position.

Unlimited Opportunities is currently seeking 10 agents for Customer Experience Analysts.

To assess the quality of customer service provided by various companies. We are looking for exceptional independent contractors to work part-time from home.

You will have the flexibility to set your own schedule and work on assignments at your convenience.

You will be contacting companies based on general assignments. You WILL NOT be required to make any purchases, commitments or provide personal information

You will set your own schedule, so you are able to work anytime that fits YOUR schedule.

Responsibilities :

• Successfully complete a test call
• Call all companies provided via assigned lists
• Evaluate the level of customer service provided by answering representative
• Document detailed information of overall experience
• Complete review submission form prior to the required deadline
• Ensure that form is free of errors and misinformation

Pay Rate :

$3.00 (7 calls or less) or $30 per completed list

Requirements

Requirements :

• Minimum 6 months customer service experience, preferably call center related
• Ability to work with minimal supervision
• Must be self-directed and self-motivated
• Strong listening skills
• Accuracy
• Efficiency
• Excellent written and verbal communication skills

Technical Requirements

• Active Phone line (mobile or landline)
• Mobile Device capable of downloading applications
• CPU (Intel or AMD) 2GHz processor (or equivalent)
• Resolution of 1,280 x 720 (720p) or greater
• Internet Explorer 9.0 or higher

Last updated : 2024-05-14