JOB PURPOSE:
The Regional Maintenance Supervisor primary focus will be for the maintenance and oversight of all community properties. This position reports directly to the Director of Maintenance.
PRIMARY DUTIES & RESPONSIBILITIES:
•Assist with oversight of all maintenance
Weekly work order oversight ensuring completion, while maintaining exceptional customer service to residents, vendors, and internal stakeholder.
•Ensure community efficacy while following budget guidelines, supervising and managing costs and repairs on all properties.
•Evaluates systems and facilities to determine maintenance or repairs that need to be performed.
•Provide training to all maintenance staff members.
•Assist with scheduling work orders, as needed.
•Adhering to all government policies including OSHA and EPA guidelines.
•Reviewing work with outside contractors prior to completion.
•Maintaining operations and response plans for issues such as asbestos, lead, and mold.
•All other responsibilities as assigned.
Specific Responsibilities:
• Make-Ready Preparation : Review make-ready report on a daily basis and assisting with schedule turn responsibilities, as needed.
• Logs : Assist with maintaining MSDS/OSHA/EPA logs in shop and office. Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.
•Ensure Preventative Maintenance Schedules are outlined and followed.
• Inspections : Ensure inspections are performed and all breezeways are inspected monthly.
• Calendar : Develop a calendar for breezeway cleans and other non-daily tasks.
• Make-Ready : Review make-ready condition with contractors on an ongoing basis.
Quarterly & Ongoing
• Training : Assist with ensuring Maintenance Staff have proper training and certifications.
• Warranties : Where applicable, assist with keeping a log of warranty dates for major appliances and HVAC. Ensure equipment is inspected prior to the end of the warranty period.
• Emergency Vendor List : Assist with maintaining an on-call list for critical, time sensitive, vendor functions: gates, outside plumbing lines, major electrical, tree removal, and mold remediation.
• Equipment Inventory : Assist with keeping an accurate inventory of all equipment. Asist with verifying inventory at least monthly and provide a list of equipment to the Community Manager on a quarterly basis. Advise Director of Maintenance, Regional Manager, and Community Manager of any needed equipment prior to order being placed.
• Vendor Coordination : Assist with coordinating all vendors during turn process and ensure that vendors stay on schedule.
• Unit Inspection Post-Move In : As part of the quarterly maintenance review, coordinate all unit walks within 90 days of move-in.
• Budget : Assist to ensure a log is kept of required and upcoming capital projects. As part of the budget process, review capital needs with the Community Manager and compile a required.
Qualifications:
•Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
•Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
•Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
•Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
•Ability to read and understand operating statements and budgets.
•Professional demeanor resulting from previous maintenance experience.
•Good communication and listening skills.
•Able to lead, manage and train others.
•Able to be an effective team player and interact well with others.
•Organized and detail-oriented.
•Effective time management skills.
•Able to maintain confidentiality.
•Must have own tools.
•Able to climb and work from ladders and the ability to lift and carry heavy loads.
•Able to work weekends when job requires.
Experience:
•Knowledge of building systems such as plumbing, electrical, and HVAC.
•Ability to work independently and lead a team.
•Experience in student housing and/or conventional housing industry.
•Previous Maintenance Supervisor experience
•Excellent analytical and problem-solving skills.
•Ability to identify issues and determine repairs that are needed.
•Excellent management and supervisory skills.
•Providing in-the-field training and mentoring to team members.
•Proficient with Microsoft Office Suite or similar software.
•The Regional Maintenance Supervisor role requires extensive travel ~ 85%
Due to the extensive travel of the role, this role prefers the selected employee to live near / within reasonable commute to an international airport.
EDUCATION REQUIREMENTS:
•High school diploma or equivalent.
•3 to 5 years hands-on general property/ facilities maintenance experience.
•3 to 5 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems.
•Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer.
CERTIFICATES, LICENSES, REGISTRATIONS:
•Must be HVAC certified.
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? XYes No
Are there subordinate supervisors reporting to this job? Yes XNo