Position:
Lead Maintenance Technician (Located in Northeast Dallas)

Company Overview:
Reap Management, a leading property management firm, is on the hunt for a skilled Maintenance Technician to join our dynamic team. Known for our commitment to excellence and growth, we manage a portfolio of multifamily properties focused on delivering high-quality living experiences. Last year, we proudly expanded our unit count to 762 and have ambitious plans to continue this growth trajectory in 2024. At Reap Management, we value internal growth, providing ample opportunities for our team members to advance within the company.

Job Summary:
As a Lead Maintenance Technician, you will be essential in maintaining the standard of living that our residents have come to expect. You will address a wide range of maintenance needs within the property, ensuring that all facilities and apartments are in top condition. Your role is crucial in fostering a safe, functional, and welcoming environment for both current and prospective residents.

Key Responsibilities:

• Plays a critical role in all maintenance projects within the property.
• Orders supplies from preferred vendors.
• Works with contractors to collect bids and invoices.
• Assigns and prioritizes work orders.
• Works with Community Manager and Leasing team on all assigned projects.
• Conduct regular property inspections to identify maintenance needs.
• Perform repairs and maintenance tasks including, but not limited to, HVAC, electrical, plumbing, and carpentry work.
• Respond promptly to maintenance requests from residents, prioritizing based on urgency.
• Assist in the preparation of apartments for new residents, ensuring that all spaces meet Reap Management’s high standards.
• Collaborate with the leasing team to provide input on property improvements and resident satisfaction initiatives.
• Manage compliance with all housing regulations, safety standards, and company policies.
• Participate in the planning and execution of resident events, enhancing community engagement.

Qualifications:

• 3-5 Years of Experience required in a Lead Maintenance role.
• Minimum of three years experience working with HVAC systems.
• Must have HVAC and EPA certification.
• Proven experience as a Maintenance Technician in a multifamily property setting, or relevant skills acquired in a comprehensive customer service role.
• Strong attention to detail and organizational capabilities.
• Exceptional communication skills, both written and verbal.
• Creative problem-solving skills and the ability to work independently.
• Must have a valid driver’s license, reliable transportation, and auto liability insurance.
• Bilingual abilities, particularly in Spanish, is a plus.

Work Schedule:

• Monday to Friday: 8:30 AM to 5:30 PM
• Saturday & Sunday are on call.
• Position does require on call availability.
• Availability to work weekends as required. Note: Operating hours may adjust based on seasonal needs and resident activities.

Physical Requirements:

• Capable of climbing stairs and walking extensive areas to inspect and tour the community.
• Ability to lift items up to 50 pounds.
• Comfortable with standing or sitting for extended periods.

Benefits:

• Competitive wage with potential bonuses.
• Comprehensive benefits package including Medical, Vision, and Dental insurance.
• Paid vacation and holiday schedule.
• Discounts on apartment rentals.

Our Core Values:

Act with Integrity: At Reap Management, acting with integrity means conducting business with honesty and transparency. It involves ethical decision-making that respects the interests of all stakeholders, including clients, investors, employees, and the communities impacted by our operations. It means prioritizing what is fair, just, and beneficial for all parties involved, even when faced with difficult choices. It embodies a commitment to social responsibility, community engagement, and making a positive impact through our business practices. This value is foundational to building trust and sustaining long-term relationships. Doing the right thing reflects a commitment to moral and ethical conduct in all business dealings.

Excellence Everyday: Commitment to excellence is at the heart of Reap Management's operations, striving for superior performance and quality in every aspect of the business. This entails continuous improvement, attention to detail, and a drive to exceed expectations in property management.

Teamwork: Teamwork is crucial for Reap Management, emphasizing collaboration, open communication, and mutual respect among team members. It involves leveraging diverse skills and perspectives to achieve common goals, foster innovation, and enhance the company's ability to navigate complex challenges in the multifamily market.

Flexibility: At Reap Management, flexibility is the heartbeat of our approach to the ever-evolving multifamily landscape. This pivotal value reflects our commitment to versatile strategies and operations that anticipate and adapt to change with ease. Our dedication to flexibility is not just about adjusting to change—it's about being prepared to bend and evolve in ways that ensure the sustained success and growth of our communities.

Service: This core value reflects Reap Management's commitment to excellence in service, both internally among team members and externally with tenants and partners. It highlights the company's dedication to delivering high-quality outcomes through attentive and responsive interactions. The focus on service underpins the belief that the strength and success of the business are driven by superior service standards that ensure all stakeholders feel understood, valued, and satisfied. Through this value, Reap Management aims to cultivate a culture where the spirit of service motivates every action and decision, fostering an environment where everyone is committed to contributing positively and effectively.

If this sounds like a fit for you, we'd love to hear from you!

Job Type: Full-time

Pay: $27.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Holidays
• On call
• Overtime
• Weekends as needed

Work setting:

• In-person

Work Location: In person