Req #: 219793 Department: UW MEDICAL CENTER - MONTLAKE - DIGESTIVE HEALTH Job Location: UW Medical Center - Montlake Job Location Detail: Surgery Pavilion, 1959 NE Pacific St. 3rd Floor, Seattle, WA 98195 Posting Date: 05/12/2023 Closing Info: Open Until Filled Salary: $3,752 - $5,372 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: The University of Washington (UW) offers a wide range of benefits as part of your total compensation package. Choose from top medical and dental insurance programs; plan for your future with tax-deferred investing through the UW retirement options; enjoy generous vacation and sick leave policies; and protect yourself and your family with life and long-term disability insurance. For detailed information on Benefits for this position, click here.
TheUWMC Digestive Health CenterhasTWOoutstanding opportunities forFull-Time (40 hours a week, Day Shift) Patient Care Coordinators.The Patient Care Coordinator (PCC) acts as primary liaison for UWMC/UW Medicine and represents departmental physician(s) with the hospital, patient and family, referring physicians, outside agencies, staff from outside hospitals and general public by providing information and advice regarding UWMC hospital services and the Digestive Health Center.
PRIMARY RESPONSIBILITIES

Acts as primary liaison for UWMC/UW Medicine

Responsible for reviewing registration data such as demographic, insurance, referral, next of kin, etc.

Acts as a liaison between patients, consulting physician, referring physician or outside agency to coordinate patient appointments, admission, or surgery.

Responsible for reviewing registration data with patient for scheduled inpatient surgery/admission or outpatient surgery/procedures. E.g. demographic, insurance, referral, next of kin etc., and updating online or providing information to appropriate personnel so that an update may be done.

Coordination of pre-admission tests and procedures.

Coordinates the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff and admitting through the Patient Flow supervisor.

Acts as liaison between patient, physicians, OR, nurses, other clinics, nursing units, admitting, Financial Counseling, blood bank, lab, Radiology, OT, PT, Prosthetics, etc. for the purpose of coordinating all pre-op planning and preparation.

Schedules and communicates pre-op/post-op planning and preparation to patient. Sends appointment and other information to patients.

Responsible for requesting necessary surgical equipment, tools, supplies, devices, and implants (will supply necessary info for custom implants).

Responsible for scheduling, rescheduling, and canceling surgeries on ESI scheduling system.

Follow-up care, including assistance with discharge from clinic or hospital, arranging transportation, and attending hospital discharge rounds.

REQUIRED QUALIFICATIONS
A Bachelor's Degree in a medically related or public relations field AND two years of experience in acomplexpatient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR equivalent education/experience.
ABOUT UW MEDICINE MONTLAKE
UW Medical Center – Montlake’s culture of excellence emphasizes collaboration, teamwork and a supportive environment that puts patients first — a place where every team member is heard and every contribution is valued. Our patient-centered care is powered by exploration. For more than 50 years, we’ve made discoveries that have helped set medical standards worldwide. Education is part of everything we do. From first of their kind, life-saving surgical procedures to routine adult, maternal and newborn medicine, we’re training the next generation of medical professionals.
Excellence. Exploration. Education.Become part of our team, and join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.