12 Outpatient Service Specialist Jobs in Salt Lake, UT
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Outpatient Service Specialist
$52k-68k (estimate)
Full Time | Colleges & Universities
4 Months Ago
University of Utah is Hiring an Outpatient Service Specialist Near Salt Lake, UT
Join the Pediatric Orthopaedic Clinic as a Outpatient Services Specialist.
We are looking for anyone interested in getting started in a medical setting. We will train you to be successful and teach you how to utilize patient relations skills and medical record systems like iCentra and EPIC. This position will assist a clinic of specialized pediatric orthopedic providers with triaging patient phone calls, scheduling, registration, and providing excellent patient care. This position will serve at our Salt Lake and Layton locations but you may be asked to cover in Riverton and Provo as well
We are looking for anyone interested in getting started in a medical setting. We will train you to be successful and teach you how to utilize patient relations skills and medical record systems like iCentra and EPIC. This position will assist a clinic of specialized pediatric orthopedic providers with triaging patient phone calls, scheduling, registration, and providing excellent patient care. This position will serve at our Salt Lake and Layton locations but you may be asked to cover in Riverton and Provo as well
Responsibilities
Essential Functions
This position will provide excellent customer service to our patients in-person as well as over the phone. It will be expected that you greet patients as they arrive and leave our clinic in a friendly manner. You will also be responsible to:
This position will provide excellent customer service to our patients in-person as well as over the phone. It will be expected that you greet patients as they arrive and leave our clinic in a friendly manner. You will also be responsible to:
- Use iCentra and EPIC to schedule, check-in and out, and work queue’s.
- Collect co-pays.
- Triage patient phone calls as well as paper and electronic referrals to schedule patient into correct clinics.
- Obtain prior authorizations for procedures.
- Be able to triage, multitask, and complete assigned work in a timely matter with minimal oversite.
Minimum Qualifications
Required
- One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience).
- Current, valid Utah driver’s license at time of hire may be required in some areas.
This position is patient-sensitive and must fulfill all associated vaccination requirements, or be approved for an exemption, prior to the first day of work. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Preferences
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have one year of office experience, customer service experience, or the equivalency?
- Yes
- No
- * Do you have a valid Utah Driver's License or are you willing to obtain one upon your date of hire?
- Yes
- No
Applicant Documents
Required DocumentsOptional Documents
- Resume
- Cover Letter
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
Open Date
12/04/2023
Requisition Number
PRN37088B
Job Title
PS Outpatient Svcs. Specialist
Working Title
Outpatient Service Specialist
Job Grade
UGR
FLSA Code
Nonexempt
Patient Sensitive Job Code?
Yes
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
VP Area
U of U Health - Academics
Department
01612 - PEDIATRIC ORTHOPAEDIC SURG OPS
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$20.45
Close Date
Open Until Filled
Yes
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$52k-68k (estimate)
POST DATE
12/07/2023
EXPIRATION DATE
05/05/2024
WEBSITE
utah.edu
HEADQUARTERS
SALT LAKE CITY, UT
SIZE
15,000 - 50,000
FOUNDED
1850
TYPE
Private
CEO
DAVID W PERSHING
REVENUE
$1B - $3B
INDUSTRY
Colleges & Universities
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