1. Ensures smooth daily operations as well as friendly and timely delivery of library services, spaces, and resources, for the Sacramento Campus & Law Library, which includes the circulation desk, circulation processes, user accounts, stacks support and ancillary projects.
2. Supervises the circulation desk and the student employee team, including hiring, onboarding, training, determining workloads, delegating responsibilities, providing direction, coaching, mentoring, and evaluating job performance.
3. Collaborates with law library management and Stockton library administration in the implementation and enforcement of library policies for the Pacific community and authorized guest library users, ensuring effective communication with library staff and campus partners.
4. Serves as the library liaison for scheduling library tours, classes and meetings, and special events, such as homecoming, new student orientation, convocation, and graduation.
5. Engages with user experience design practices by intentionally gathering input from the Pacific community, continually improving library services and policies, while promoting a culture of equity and inclusion.
6. Liaises and collaborates with campus partners including but not limited to academic support services providers, student life, technology services, and campus police.
7. Ensures proper working order of the library facilities, equipment and other resources; submits work orders as appropriate and works directly with Physical Plant as needed.
8. Ensures the security of Library users by enforcing and monitoring security procedures and building access policies.
9. Performs miscellaneous duties as assigned or requested.

• Bachelor's Degree.
• Two (2) years of experience working in a university or collegiate service-oriented environment.

• One (1) year experience working in a library.
• One (1) year experience managing a customer service oriented environment.
• One 91) year experience hiring, training, and supervising staff, students, or volunteers.
• Strong management, supervisory and organizational leadership skills.
• Ability to train, manage, and motivate employees; to assign work and supervise performance.
• Ability to coach employees in improving performance and establishing and attaining professional and organizational goals.
• Working knowledge of online systems and software utilized in academic library setting.
• Ability to analyze statistics and interpret data to make sound recommendations.
• Strong interpersonal and communication skills, both verbal and written.
• Strong analytical, problem solving, and customer service skills.
• Working knowledge and understanding of library circulation operations and policies.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.