Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 11717
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 34,300 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.
Posting End Date: Open Until Filled. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary Range: Up to $55,000 annualized, commensurate with education, experience and qualifications.
Hours: up to 40 hours per week, exempt.
Required Application Materials:

• Resume and cover letter are required.

Essential Functions
Job Summary
Function: The Assistant Director for Admissions Operations is responsible for processing and review of undergraduate admission applications, admission decisions, and implementation and maintenance of UTSA admission policies. As Assistant Director, daily responsibilities will also include leading a talented team of admission processing staff. This position assists the University and its partners in the growth of undergraduate enrollments by ensuring the accurate and timely execution of enrollment data processes.
Core Responsibilities

• Supervises staff that performs the assigned function and is responsible for assigning staff to projects and includes the participation in the recruitment, supervision and development of staff, performance evaluations, and performance management.
• Prepares the reporting of data validation tables and monitors the integrity of data for the functional area. Prepares information and timetables to management for campus-wide distribution.
• Assists administrators, students, faculty, and staff with special requests and problems of a complex nature. Offers solutions to management regarding student issues with appropriate staff in various offices.
• Works with Senior Director and Associate Director to develop and implement new policies/procedures for Enrollment Operations activities, and coordinates with Information Technology appropriate computer support.
• Participates in the testing of student record system improvements and upgrades in support of work done in the assigned area.
• Trains staff and personnel from offices throughout the campus, on the use of the student information system and correct policies, procedures, and standards; and prepares training materials and documentation.
• Provide guidance and oversight to the undergraduate holistic committee review process and yearly updates.
• Performs other duties as assigned.

Periodic:

• Prepares written reports for the Senior or Associate Director.
• Oversees special projects.

Required Qualifications

• Bachelor's degree from an accredited institution.
• Minimum of three (3) years of supervisory experience in business operations and/or supervision over a functional support unit within enrollment management.
• Direct experience with systems related to admissions and/or enrollment.
• Strong organizational, analytical skills, and a strong system orientation with attention to detail.
• Superior communication skills: oral, written and strong interpersonal skills. Also, the ability to communicate effectively with both non-technical users and highly technical staff.
• Ability to work in a fast-paced, high-volume environment. Must be confident in the ability to work and make independent decisions, as well as work collaboratively within a team.
• Proficiency in the use of software applications including Microsoft applications, databases, spreadsheets and word processing.

Preferred Qualifications

• Four or more (4 ) years of direct experience with systems related to admissions and/or enrollment.
• Three or more (3 ) years of supervisory experience in business operations and/or supervision over a functional support unit within enrollment management.
• Experience using Banner in a technical role.

Additional Information

• UTSA is a tobacco-free campus.
• This is a security-sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Working Conditions

• General office environment.
• Ability to travel to and from meetings, training sessions or other business-related events.
• Work performed on multiple projects concurrently under pressure of firm deadlines.
• Standard office equipment.
• Hybrid-Regularly: This position will require working both remotely and on campus (approximately five or more days on campus per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable to working in both environments.

Physical Demands:

• Sedentary work; sitting most of the time. Jobs are sedentary, if walking and standing are required, only occasionally.
• Exerts up to 10 lbs. of force occasionally.

This position will require working both remotely in Texas and on campus (approximately five or more days on campus per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.
Equal Employment Opportunity
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.