Job Opening ID

248581

Working Title

Program Manager

Job Title

Program Manager

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Medical School

Department

MM Global Reach

Posting Begin/End Date

5/03/2024 - 5/24/2024

Career Interest

Administration

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and detail how your skills and experience directly relate to this position.

Summary

The Mission of Global REACH is to facilitate health research, education, and collaboration among learners and faculty with our global partners to reduce health disparities for the benefit of communities worldwide. We are focused on five key goals:

1. To enable students, trainees and faculty to develop components of their career that address sustainable approaches to improving global health
2. To create partnerships that allow our medical school community to collaborate synergistically to improve global health
3. To advance education and research in global health, particularly on the `science of collaboration.
4. To cultivate a community of educators and scholars committed to improvements in global health.
5. To demonstrate the value of global health initiatives to the medical school, university, and the communities we serve.

The Program Manager will assist the Director for Asia Programs in advancing Global REACH's emerging and ongoing initiatives in Asia that provide training and development opportunities for learners and faculty in the medical school. The University of Michigan Medical School has a long history of collaboration with partners, both at the individual and institutional level. These partnerships provide unique opportunities for our learners to observe and learn about healthcare delivery in a system that is vastly different from our own US healthcare system, and allow our faculty to collaborate with scientists to address health concerns that are critical to patient populations in both the US and Asia. Working under the direction of our Director of Asia Programs, this individual will support efforts to design and develop these important relationships and programs, including support of our Joint Institute for Clinical and Translational Research, Global Executive Education programs, visiting scholarship programs, and research training programs. This vital position offers unique opportunities to work with students, faculty and staff across the medical school, as well as to interact with visiting national and international dignitaries.

Responsibilities*

Working under the direction of the Director for Asia Programs this individual will develop, plan and coordinate all administrative and logistical aspects of the Executive Education Program. Specific responsibilities include:

• Manage the delivery of an Executive Education Program to 3-6 cohorts of internal learners per year
  • Design overall program and customize to meet unique learning objectives of each cohort
  • Develop the program schedule and secure speakers' commitments, arrange curriculum-related visits and tours, and schedule social / team-building activities
  • Coordinate communication between directors and clients
  • Coordinate and oversee assessment of participants' backgrounds and English skills; when necessary, arrange for provision of translation services
  • Prepare and disseminate the pre-program learning materials to participants, assemble faculty and speakers' bios, and collect teaching materials
  • Facilitate each course day; serve as a liaison between speakers and trainees, ensure appropriate classroom setup, time management, handle in-room and off-site logistics, and troubleshoot any problems that ay arise
  • Create and maintain a dashboard of metrics used for program evaluation
  • Support marketing efforts for the Executive Education Program
  • Oversee assessment processes, including:
    • Evaluate the purpose, impact and implication of each assessment
    • Administer assessments to learners
    • Prepare reports for leadership, speakers and clients
    • Work with program leadership to translate assessments into quality improvement strategies
• Design and conduct training and development programs to improve individual and organizational performance in connection with our educational exchange program with several partners institutions in Asia
  • Assess training needs through survey and interviews with instructors (mentors) and trainees (mentees) on an annual basis
  • Work with Program Directors to facilitate evaluation of applicant pool and interview and select trainees for UM training programs
  • Select and assign instructors to conduct training
  • Coordinate recruitment and placement of training program participants
  • Facilitate orientation for trainees into UM faculty members' labs
  • Monitor, evaluate, and record training activities, program effectiveness, and trainee progress and make recommendations for program improvements to Global REACH leadership and partner institution on the data collected
• Represent Asia Program Director through attending meetings or seminars to inform management, UM community, and international partners of training program status, as needed
• Support other Global REACH initiatives as needed. This may include representing the Asia Program Director to UM community and international partners, supporting other student training exchanges, staffing training events, participating in quality improvement efforts, etc.

Required Qualifications*

• Bachelor's degree and 5 years of professional experience
• Fluency with written and verbal Mandarin language
• Excellent interpersonal, written and verbal communication skills
• Demonstrated initiative and problem solving skills
• Ability to work effectively with faculty, staff, students, and partner institutions from many different backgrounds; demonstrated commitment to diversity

Desired Qualifications*

• Master's degree in public health, business administration, or higher education
• Previous experience in global health
• Previous experience in higher education
• Previous experience managing educational programs
• Knowledge of University of Michigan practices, rules and regulations

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.