Parking Services Agent I - Lot Operations - Campus Parking

Hiring Department: Campus Parking

Location: Chicago, IL USA

Requisition ID: 1014672

Posting Close Date: 4/16/2024

Shift: Evenings

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Position Summary
The position's primary purpose is to provide cashiering, customer service and to assume tasks related to various Parking activities.
Duties & Responsibilities

• As necessary, accept payments from parkers. Payments are for designated rates as set by UIC Parking Services.

• As necessary, reconcile cash receipts with tickets to assure appropriate revenue has been accepted.

• Assist in addressing issues related to devices and equipment in the lots such as filling tickets in entry stations, ensuring access control devices or automated payment devices are working properly, and reporting malfunctions that are unresponsive to troubleshooting immediately.

• Responsible for providing customer service by assisting users in locating vehicles, using equipment, giving directions, and handling similar inquiries.

• Provide routine surveillance of Parking facilities assigned.The surveillance includes, but is not limited to: a. Making sure parking space is available. b. Users are able to locate access out or into structures. c. Parking facilities are neat and free of refuse and debris. d. All vehicles are legally parked. e. unauthorized use or trespassing of facilities occurs.

• Enforce all Campus Parking Services policies and rules as directed.

• As directed, assist with traffic control during special events or when traffic volume necessitates intervention.

• Report any facility conditions that need repair or maintenance. As directed, assist with meter collections and various collections of fees.

• Responsible for notifying the appropriate manager of significant or recurring problems in parking.

• As necessary, perform light housekeeping duties. Emptying trash, vacuuming, sweeping, etc.Perform other duties as assigned.

Minimum Qualifications

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation