Extra Help - Cashier I - Campus Parking

Hiring Department: Campus Parking

Location: Chicago, IL USA

Requisition ID: 1017855

Posting Close Date: 4/14/2023

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary
The position of Extra Help Cashier I functions to provide various tasks related to accepting payments from Parking customers and providing assistance and customer service to visitors to the campus and patrons of Parking Services.
Duties & Responsibilities

• 20% Responsible for receipt of fees from parking customers which includes verifying, if necessary, issuing receipts and depositing payments in the cash register when received.

• 10% Responsible for comprehensive, complete, and neat reports of daily business relate to parking customers. Reports include starting tickets, ending tickets, total tickets sold, tickets returned, amount per ticket, total amount collected, voids, refunds, and no fees.

• 10% Responsible for verifying amount of payment received against amount of tickets issued or collected.

• 10% Accountable for discrepancies between cash collections, cash register readings, and other cash control procedures.

• 10% Responsible for providing positive, friendly, and courteous customer service to all Parking Service users, members of the University community, and the General Public.

• 5% Responsible for neat and clean personal appearance. Wearing the designated uniform is required when on duty.

• 5% Responsible for keeping the work station area clean, neat, and uncluttered.

• 5% As necessary, report all unusual situations, accidents, and suspicious people to the supervisor. Record the license number, make of car, and description of person violating rules, laws, or creating other problems.

• 5% As necessary, report customer concerns and complaints to the appropriate supervisor. Courtesy, understanding, and concern must be shown to all

• customers regardless of the situation.

• 5% Responsible for understanding various parking procedures and systems to facilitate answering customer questions.

• 5% Responsible for protecting individual integrity by accepting only the appropriate fees via the approved methods. Compromising fees or accepting gratuities is not allowed.

• 5% Responsible for securing the work station when departing and for all keys and locks assigned.

• 5% Perform other duties as assigned.

Qualifications:

Minimum Qualifications
High School diploma or equivalent
Preferred Qualifications

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation