Departmental Information Supervisor - SCB Transplant Clinic

Hiring Department: SCB Transplant Clinic

Hiring Unit: University of Illinois Hospital & Health Sciences System (UI Health)

Location: Chicago, IL USA

Requisition ID: 1024470

Posting Close Date: 5/20/2024

Position Number: CF1400

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits

UI Health is seeking a Department Information Supervisor to join our Specialty Care Building (SCB) Transplant Clinic team. This role will coordinate the information resource and processing functions of the department, with responsibility for the supervision and oversight of the clerical staff, efficiency and staffing productivity. The DIS will effectively and independently monitor information processing function s for the department including staffing resource allocation, establishment of work standards, determination of work priorities, and problem solving.
Duties & Responsibilities:

• Supervise the communication operations and departmental information handling process, to ensure prompt and accurate institutional information is provided to the public, students, faculty, and staff.
• Assist with daily management of Transplant practice support services, including but not limited to charge entry, reconciliation, registration, scheduling, and record maintenance.
• Manage and submit changes to provider templates.
• Supervise, train, and coordinate daily activities of assigned clerical staff within the department including development of performance standards, evaluation activities, orientation, ongoing training, and benefit usage.
• Establish and maintain an in-service departmental training program to train clerical staff in standard operating procedures.
• Effectively and independently monitor information processing functions for the department including staffing resource allocation, establishment of work standards, determination of work priorities, and problem solving.
• Act as a central department resources for the correspondence of written and oral communication. Evaluate and implement departmental systems and procedures to maximize an ensure efficiency, as required. Determine communications equipment needs and request required maintenance service.
• Performs other related duties as assigned.

Minimum Qualifications Required:

To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation