Description

Title: Program Specialist (Scheduler-Catalog)
Position Number: 0081742
Hiring Unit: OFFICE OF THE PROVOST, OFC OF VP FOR ACAD EXCELLENCE
Location: UH at Manoa
Date Posted: April 19, 2024
Closing Date: May 3, 2024
Band: B
Salary : salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent
Duties and Responsibilities

• Denotes Essential Functions

• Possession of a baccalaureate degree and 4 year(s) of progressively responsible professional experience with responsibilities for software management, project management; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
• Considerable working knowledge of principles, practices and techniques in field of scheduling, registration, and records management as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
• Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with higher education.
• Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner.
• Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software.
• If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
• Five (5) years of professional experience with responsibilities for project management or software management.
• Considerable knowledge of administrative and organizational processes as applied to the management of operations, services, facilities, and programs.
• Demonstrated proficiency and experience with managing higher education student information systems, scheduling software, and/or catalog software.
• Ability to interpret and apply legal and policy provisions to situations consistently.
• Demonstrated ability to work effectively with multicultural populations.
• Knowledge of the University of Hawaii or public sector organization, applicable policies and procedures and relevant practices.

• Knowledge and understanding of higher education scheduling software to manage room assignments, and ability to adapt new software as it becomes available
• Knowledge of the catalog, student registration, and faculty forms and their use with the student information system
• Demonstrated ability to apply word processing, spreadsheet, and database software
• Proficiency and experience with Student Information Systems and/or scheduling software
• One (1) year supervisory experience
• Demonstrate attention-to-detail, accuracy, excellent project coordination abilities, and possess the technical skills required to perform his/her job duties
• Demonstrated ability to excel in a fast-paced, service-oriented environment, and enjoy interacting with students and faculty as well as the staff in the offices that support them
• Excellent communication skills, be able to manage multiple tasks and competing priorities, seek continuous improvement through innovation and creativity, and be committed to service excellence

• Cover letter indicating how you satisfy the minimum and desirable qualifications;
• Resume;
• Names and contact information (telephone number and email addresses) of three (3) professional references; and
• Copy of unofficial transcript (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

EEO/AA, Clery Act, ADA