Job Detail

Job Title:Clinic Office Assistant - UMG Geriatrics (multispecialty)

Department:70045-UMG-Geriatrics

Location:Farmington

FTE%:1

Shift

Search #:2024-268

Closing Date:10/11/2023

Recruiter:Manson, Kia

Additional Links:

This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract

This position is in salary group UHP-02; click here to review the current UHP Pay Plan

Excellence, Teamwork, Leadership and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top rated organization is looking to add a Clinic Office Assistant to Ambulatory Operations-Medicine in the UConn Medical Group and John Dempsey Hospital. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you. This is a full-time position that will work in the Outpatient Pavilion West in Farmington, CT.

COMPREHENSIVE BENEFITS OFFERED: https://h.uconn.edu/benefits-uhp-hourly

At UConn Health, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients.

EXAMPLES OF DUTIES

Acts as triage/receptionist for incoming patients and telephone calls

Schedules patient appointments for clinics, surgery and diagnostic testing

Assures availability of medical records

Prepares a variety of requests for patient diagnostic testing

May transport specimens

Receives/records tests results, notifies physicians of results

Processes billing/insurance information

Sends out reminder cards/letters to cancel and reschedule appointments

May assist physicians in minor office procedures

May stock rooms

May order supplies

Works on special projects across clinical departments as requested by leadership

May perform secretarial duties

Keeps records/files

Prepares reports/correspondence

May transcribe orders, discharge/admission summaries from tape recordings

Performs related duties as required

MINIMUM QUALIFICATIONS REQUIRED

KNOWLEDGE, SKILL AND ABILITY:

Knowledge of the principles and practices of clinical office management

Knowledge of medical terminology

Considerable interpersonal skills

Oral and written communications skills

Ability to operate office equipment which may include word processors, computer terminals or other automated equipment

Ability to schedule and prioritize workflow

EDUCATION AND TRAINING:

General Experience: Two (2) years of relevant experience scheduling medical appointments in a medical setting.

Substitutions Allowed:

Graduation from a medical office assistant program may be substituted for the general experience

PREFERRED QUALIFICATIONS:

EPIC experience

SCHEDULE: 40 hour work week. Monday through Friday, 8:15 a.m. to 5:15 p.m.; 60 minute unpaid meal break. May be required to work at other UMG/JDH outpatient sites.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

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