Job Detail

Job Title:Clinic Office Assistant

Department:81018-Neag Cancer Center (JDH)

Location:Farmington

FTE%:1

Shift1st

Search #:2024-760

Closing Date:05/21/2024

Recruiter:Alexander, Donna

Additional Links:

This position is Benefit eligible; click here for an overview of available benefits.

This position is covered by the UHP Bargaining Unit; click here to review the current UHP Contract.

This position is in Salary Group UHP-02; click here to review the current UHP Pay Plan.

Excellence, Teamwork, Leadership and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top rated organization is looking to add a Clinic Office Assistant to our growing team. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

At UConn Health, this class is accountable for independently performing a full range of administrative tasks in the scheduling, record keeping and billing of services to patients. This position will provide coverage to the following areas of the Cancer Center: Sickle Cell and Colon Cancer prevention located in the Main building, Infusion Services and Cancer Center front desk and Radiation Oncology located in the Outpatient Pavilion in Farmington, CT.

COMPREHENSIVE BENEFITS OFFERED: https://h.uconn.edu/benefits-uhp-hourly

SUPERVISION RECEIVED:

Works under the general supervision of an employee of higher grade.

SUPERVISION EXERCISED:

ay lead/supervise lower level employees as assigned.

EXAMPLES OF DUTIES:

Acts as triage/receptionist for incoming patients and telephone calls; schedules patient appointments for clinics, infusions, treatments, surgery and diagnostic testing

Assures availability of medical records

Prepares a variety of requests for patient diagnostic testing

May transport specimens

Receives and records tests results, notifies physicians of results

Processes billing/insurance information

Sends out reminder cards/letters to cancel and reschedule appointments

May assist physicians in minor office procedures

May stock rooms and order supplies

Works on special projects

Performs secretarial duties, keeps records/files, prepares reports/correspondence

May transcribe orders, discharge/admission summaries from tape recordings

Performs related duties as required.

MINIMUM QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of the principles and practices of clinical office management

Knowledge of medical terminology

Considerable interpersonal skills

Oral and written communications skills

Ability to operate office equipment which may include word processors, computer terminals or other automated equipment

Ability to schedule and prioritize workflow.

POSITION REQUIREMENTS:

EXPERIENCE AND TRAINING: General Experience:

Two (2) years of experience providing clinical office support including scheduling of appointments and procedures.

PREFERRED EXPERIENCE/QUALIFICATIONS:

Experience using EPIC

High volume outpatient clinic experience.

Oncology medical practice experience

Chemotherapy/infusion therapy scheduling experience.

Surgical Scheduling experience.

SCHEDULE: This is a full time position, 40 hours per week, Monday - Friday 8:00 am to 5:00 pm, minor holidays as needed, one hour unpaid meal break.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

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