Summary of Job Duties

The Medical Assistant (MA) works under the direct supervision of the clinic physician by assisting in the examination and treatment of patients.

The MA will conduct patient interviews, measure vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' Electronic Medical Record (EMR).

The MA will also perform EKGs and other related diagnostics as required by the clinic. The MA prepares treatment rooms for examination of patients.

The MA may also perform administrative tasks by registering and scheduling patients for appointments, procedures, etc. using the various registrations and scheduling systems.

Qualifications : Minimum :

Minimum :

• High School, GED, or formal educational equivalent.
• Successful completion of an accredited Medical Assistant program.

Preferred :

• Previous experience in an ambulatory care setting.
• Current Basic Life Support Card (BLS). Basic computer skills

Additional Information :

KEY RESPONSIBILITIES :

Direct patient care

• The MA collects / records patients’ medical history and acquires patient vital signs.
• The MA advises patients regarding treatment, medication, and specific physician instructions.

Administrative duties

• The MA will manage the patient appointment schedule by balancing medical needs with patients’ timetable.
• The MA will greet all patients / customers in professional and courteous manner upon arrival at clinic.
• MAs register and check out patients, collect payments, issue receipts, and verify insurance coverage.

Customer Service

• Interacts with and assists the public in a professional and friendly manner as needed.
• Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
• Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
• Assist internal and external stakeholders as needed with exceptional customer service.
• Other duties may be assigned to this position.

Salary Information :

Commensurate with education and experience

Last updated : 2024-05-13