Lowell Family Medical Care is a well-respected primary care medical practice looking for an enthusiastic team player to join us as a medical assistant.

You will perform all aspects of working in a primary care medical office, including developing expertise in eClinicalworks EMR. You will work as a team within a family practice to serve the greater Lowell area.

Position: Medical Assistant. Spanish or Cambodian Khmer Speaking preferred.

Schedule: Employee shall work for Employer for forty (40) hours per week, Monday through Friday, in accordance with a schedule to be set by Employer.

Location: 33 Bartlett Street, Unit 204, Lowell, MA 01852

Duties:

· You will perform the duties customarily performed by an employee in your position or as otherwise may be assigned to you by the Company.

· Prepare patients for examination, take vitals, update medication lists, record patient health histories

· Administer injections and vaccinations, perform EKGs, and collect body fluid specimens (i.e. urine, blood), and perform routine tests

· Receive and direct phone calls, schedule appointments, check-in patients, update patient records in eClinicalworks, and ensure all forms and consents are completed by patients

· Check-out patients, assist with referral processing, and arrange laboratory services

· Complete prior authorizations for medications, doctor referrals and other orders

· Complete patient paperwork and applications as needed to help providers maintain efficiency

· Write sick notes, return to work notes and other correspondence for patients and our providers

· Assist providers with medical procedures and exams

· Manage inventory of medical supplies and equip exam rooms with appropriate supplies

· Maintain patient confidentiality at all times

· Maintain a professional attitude with colleagues and business partners

· Be courteous and caring with patients at all times

· Open and close the office.

· Greet patients and register patients in the electronic medical record eClinicalworks as they arrive in the office or call in for a telemedicine visit.

· Provide directions for patients to navigate the health system.

· Assist with credentialing physicians and other providers with health systems, hospitals, and other facilities.

· Work to ensure excellent customer service is provided to patients and families. Collect and monitor patient satisfaction/experience testimonials.

· Manage co-payments.

· Monitor quality metrics, call patients regarding overdue health maintenance, and schedule patients to complete overdue health maintenance needs.

· Work with other staff and leadership to improve operations and implement new processes

Minimum Qualifications and Experience:

• High school diploma or equivalent.
• Familiarity with eClinicalworks strongly preferred.
• Basic computer knowledge including how to organize folders in Windows 10.
• Knowledge about ICD10 and CPT codes.
• Ability to maintain strict confidentiality/HIPPA confidentiality required.
• Extremely detailed oriented with strong work ethic and communication skills.
• Must be coachable and a fast learner.
• Spanish or Cambodian Khmer speaking preferred.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Paid time off

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• Monday to Friday
• No weekends

Work setting:

• Clinic
• In-person
• Office
• Outpatient

Experience:

• medical office: 1 year (Required)

Language:

• Spanish (Required)

Work Location: In person