Description

Applications will be collected until 3/31/24 and then reviewed. Interviews are tentatively planned for the week of 4/1 & 4/8 but subject to change.

Compensation:

• Salaried, exempt
• New hires can expect to be placed on our starting wage scale of $77,000 to $94,000 per year.
• Based on performance, there is room to grow on our full wage scale of $77,000 to $110,900 per year.

Work Schedule: 

Monday - Friday, 6:30 a.m. to 3 p.m.

Who We Are

Unity Care NW is a private, non-profit, federally qualified health center that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing almost 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We have an inclusive culture and strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a diverse workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

The Way Station will provide individuals and families experiencing homelessness with a range of health and social services to assist in improving their health outcomes and aiding their transition to sustainable housing. The Way Station Health & Hygiene Manager will oversee the development, implementation, and monitoring of the clinical and hygiene center for the homeless that provides showers, laundry facilities, restrooms, hygiene supplies, medical, behavioral health, and case management services. Job duties will include but are not limited to the following:

• Managing the hygiene staff of the Way Station.
• Assuring excellence in hospitality and clients' experience of care.
• Serving as the key liaison for community partners and neighbors.
• Managing operations.
• Leading program development and implementation.

More information about the Way Station can be found here. 

What We Offer

• A friendly and collaborative team environment
• A competitive compensation package
• Ongoing, in-house leadership training
• 1-on-1 executive coaching with our Organizational Development Specialist

Generous Benefits Including:

• Medical, dental & vision insurance
• 401(K) retirement plan with employer match after 1 year of eligibility
• 6 paid holidays
• Paid Time Off (160 hours 1st year, 208 hours 2nd year)
• Other paid leaves including: Bereavement, Jury Duty & Bone Marrow & Organ Transplant
• Life/AD&D insurance
• Optional insurances including: Supplementary Life/AD&D, Short Term and Long-Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection
• Flexible spending accounts
• Employee Assistance Program
• Alternative Transportation Incentives
• Healthy Living reimbursements
• Unique programs including Medical Hardship payroll loans, Employee Referral Bonuses, will preparation services & gym discounts

About Bellingham

Live in a community consistently rated as one of the most desirable in the USA! Nestled on Bellingham Bay at the foot of the Cascade Mountains just a short distance from Seattle, Vancouver BC, and the San Juan Islands, Bellingham is home to over 90,000 people and surrounded by several charming small towns. Enjoy all the area has to offer:

• Recreational & Outdoor Activities (Hiking, Biking, Skiing, Snow Boarding, Fishing, Sailing, Kayaking, & Camping)
• Excellent Schools (University, Community College, Technical School, & Outstanding K-12 Educational System)
• Small Town or City Living (Unique Shops, Local Festivals, Farmers Markets, Berry Picking, & Community Events)
• Cultural Activities (Theater, Music, Independent Films, Museums, Art Studios, & Diverse Local Restaurants)

Candidates who meet the requirements or who have applicable experience or similar qualifications are encouraged to apply!

To apply, visit our Careers Page:https://recruiting.paylocity.com/recruiting/jobs/All/01ab991b-8943-482a-9a66-9faa7b131dec/Unity-Care-NW . For news on our organization & future job postings, please follow us on LinkedIn at https://bit.ly/363mfhv!

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all employees to receive annual flu immunizations. UCNW also requires vaccination against COVID-19 as a vital public health measure that has truly been life-saving. We are proud of the leadership role we have played in protecting our community from this devastating virus.

Applications will be collected until 3/31/24 and then reviewed. Interviews are tentatively planned for the week of 4/1 & 4/8 but subject to change.

Requirements

• Advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge at a level typically acquired through completion of a general bachelor’s degree program.
• In addition to advanced general knowledge, requires knowledge and expertise in a non-technical general profession (e.g., community health work, social services), which may include some specific or technical training, but is generally acquired through experience.
• Possesses a full understanding of all aspects of the profession or trade that are used within UCNW.
• Minimum of 3 years’ of increasingly responsible work experience in program management, preferably in programs serving the homeless.
• Minimum of 2 years’ supervisory experience.
• Current Basic Life Support (BLS) certification (this training can be offered upon hire.) 

Technical Skills:

• Ability to respond to disruptive behaviors with trauma informed de-escalation techniques and manage occasional crisis situations. 
• Ability to build trust and confidence with our clients through creative and resourceful strategies.
• Ability to address potential conduct issues and violation of policies by clients.
• Ability to effectively supervise staff, interns, and volunteers, and to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality.
• Ability to work in a fast-paced, independent, and autonomous work environment. Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow-up.
• Must have exceptional problem-solving skills, be able to resolve conflicts, and ability to work effectively with difficult people. 
• Previous experience with record keeping and report preparation.
• Proven ability to work with minimal supervision.
• Ability to work in a demanding, fast-paced environment with constant public contact, and frequent interruptions. 
• Ability to understand and respond effectively and with sensitivity to special population groups, including those defined by race, ethnicity, language, age, gender, sexual orientation, economic standing, & others.
• Manages in an empathy-forward, trauma-informed manner that acknowledges the barriers and inequities experienced by our unhoused clients.
• Must have experience in de-escalation and conflict management/resolution.
• Ability to use more advanced functions in Microsoft Outlook, Excel, Word, PowerPoint, etc.

Communications Skills:

• Possesses ability to effectively communicate not only facts or the results of analysis, but the employees’ opinions and extrapolations of information they collect and synthesize/analyze.
• Able to resolve significant conflicts that may arise because of disagreements between employees, between employees and customers/clients, or with the public, other legal entities, or governmental authorities. 
• Resolves conflicts which could not be effectively resolved by lower-level staff, whether they involve clients or employees.
• Prepares effectively written communication (e.g., correspondence, memos, letters, emails) conveying information.
• Prepares results of research and analysis, including conclusions and recommendations, effectively using tables, charts, graphs, and other visual forms.
• Effectively communicates information during informal and formal verbal interactions.
• Prepares and effectively executes presentations of information and analysis to groups.
• Possesses ability to train staff or others in small and large group settings, as well as in individual interactions.
• Able to effectively communicate and collaborate with leadership and employees of different departments, not under the direct supervision of this position. 
• Shares ideas and proposes solutions to improve how departments work together and resolve issues. 
• Exhibits strong interpersonal skills to build positive relationships, fostering a teamwork focused environment.
• Ability to communicate multilingually, a plus.