Application Support Engineer

Columbus, OH (Onsite)

W2 Contract

Must Have

• Microsoft SQL Server
• RESTful and SOAP APIs
• SSIS
• Stored Procedures
• Vendor Application Support - Releases, Patches, and Incident Support

Nice To Have

• Enterprise Scheduler
• Linux
• PowerShell
• Seagate Crystal Reports
• XML
• Zena

JOB DESCRIPTION

Modifies existing software/application programs, which are typically more complex in nature, or writes new programs to support user and management needs. Designs, tests, debugs, documents, and implements those programs. Consults with users to design, modify, and explain program changes or to provide technical support. Resolves problems which occur in production systems. May serve as project leader in the development of automated systems or procedures. Provides training to other team members.

Duties and Responsibilities:

• 3 years of experience with supporting On-Prem & SaaS applications utilizing SQL server databases. Must possess strong knowledge in Stored Procedures, SSIS, and writing and tuning of queries
• Vendor Application Support - Releases, Patches, and Incident Support
• API (SOAP and REST) development and management for both On-Prem and to Cloud SaaS vendor applications
• Knowledge of different SDLC methodologies including Waterfall, Agile, etc.
• Demonstrate excellent communication skills
• Demonstrate strong interpersonal skills, focus on customer service and the ability to work well independently or in teams
• SQL Server
• Windows Server
• Experience with the following enterprise patterns\technologies\tools
• Scheduling Tools and Code Management software

• Provides technical assistance in solving hardware or software problems.
• Possesses an in-depth knowledge of and works with the technical tools available for systems development and support
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor's Degree
• 3 years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree

Preferred Qualifications:

• Microsoft Office experience
• Experience working in multi-platform environment
• Ability to balance both development and support roles
• Experience in working on projects that involve business segments
• Strong analytical, strong troubleshooting skills and excellent communication skills
• Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups