4 Customer Service Representative - Fort Wayne South Jobs in Fort Wayne, IN

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Field Service Representative - Fort Wayne, IN

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Customer Service Representative - Fort Wayne South

United Farm Family Mutual Insurance Company

Fort Wayne, IN | Full Time

$36k-45k (estimate)

1 Week Ago

Customer Service Specialist (Fort Wayne, IN)

Buchanan Hauling Rigging

Fort Wayne, IN | Full Time

$51k-66k (estimate)

6 Months Ago

Customer Service Representative - Fort Wayne South

$36k-45k (estimate)

Full Time 1 Week Ago

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United Farm Family Mutual Insurance Company is Hiring a Customer Service Representative - Fort Wayne South Near Fort Wayne, IN

Description

Responsibilities:

Interact directly with our customers by providing product and service information.
Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
Coordinate problem resolution with appropriate departments.
Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.

Requirements for Success:

High School diploma or GED equivalent.
Ability to obtain Property and Casualty insurance license within first 2 years.
Insurance and/or claims background helpful.
Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
Requires an understanding of numerical concepts to perform mathematical transactions.
Strong attention to detail and accuracy.

IFBI Perks: