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Purpose:
Customer Support Advisors focus on United Construction and Forestry’s customer’s equipment by partnering with the customer to offer equipment management solutions that help the customer achieve a lower owning and operating cost. This position provides product support services and solutions to customers within designated territories, maximizes product support sales with designated customers while ensuring maximum customer satisfaction levels, and increases customer satisfaction from assigned house accounts as well as captures incremental business from customers in their assigned territory. The CSA will be the primary liaison between the customer and United C&F in all areas related to product support.
Technical Qualifications:
To perform this job successfully, an individual must be motivated to work in a fast paced, commission-based Sales environment. This individual must be self-motivated and comfortable working in a team environment with minimal supervision. The requirements listed below are representative of the knowledge, skill, and/or ability required by the position. This individual must be comfortable using a computer and have a working knowledge of Microsoft Office Suite, Word, Excel, Outlook, and internet navigation. A strong knowledge of functions, operations, and applications, of the customers’ heavy equipment along with basic knowledge of mechanical maintenance and repair of heavy/industrial equipment is a must. This individual must be able to identify target customers and products, quote those products, and then make the sale while in the field. Participating in industry associates is strongly encouraged.
Education/Certificates
College degree preferred or relevant work experience, with at least 3 to 5 years of relevant experience within a similar field. Organization and communication skills must be highly developed. Computer skills need to be broad based.
A valid driver’s license will be required.
Experience:
3-5 years of heavy equipment (earth moving) and or heavy equipment sales
Ability to travel within the assigned territory. Occasional training will require travel outside of the territory.
Key Role Responsibilities:
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Springfield, VT 05156
Full Time
Wholesale
$41k-53k (estimate)
01/25/2024
05/12/2024
unitedcf.com
Westbrook, ME
50 - 100
Wholesale
The job skills required for Customer Support Advisor include Customer Service, Communication Skills, Customer Support, Microsoft Office, Customer Satisfaction, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Advisor positions, which can be used as a reference in future career path planning. As a Customer Support Advisor, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Advisor. You can explore the career advancement for a Customer Support Advisor below and select your interested title to get hiring information.