Description

Position Summary

The Compliance Officer is responsible administering, directing and supervising all areas of regulatory compliance. Develops and maintains a compliance program to ensure the bank meets regulatory requirements in all assigned areas. Serve’s as the Bank’s subject matter expert related to applicable state and federal laws and regulations including but not limited to; deposit products, advertising, privacy, website compliance, mortgage lending, consumer lending. The incumbent will develop and maintain strong working relationships across the Bank and participate in special projects as directed by the Director of Risk or the EVP, COO. Advises Senior Management and Bank personnel of emerging state and federal law changes and/or regulatory issues to mitigate risks.

Essential Functions

• Develops and maintains a compliance management program that effectively addresses the requirements of applicable laws and regulations and promotes the integrity of the bank’s related policies and procedures, employee awareness and responsibilities. Responsible for the overall compliance training of bank staff. 

• Proactively performs monitoring and research to remain abreast of and ensure the bank’s compliance with applicable rules, regulations and statutory requirements. Disseminates information regarding laws and regulations to appropriate departments and facilitates and tracks necessary changes. 

• Reviews all marketing materials and website pages to ensure regulatory requirements are met. 

• Monitors the progress of applicable proposed changes to federal and state financial institution regulations. Provides comments to regulators on proposed regulations affecting the bank. 

• Develops, participates in and reviews proposed changes in the bank policies and procedures for compliance with applicable rules and regulations. Recommends policy and procedure changes to facilitate the bank’s compliance program. 

• Pro-actively identifies and communicates deficiencies or issues with regulatory compliance and provides guidance in the development of alternative solutions or implementation of corrective action. Reviews compliance examinations, audits and assessments and facilitates corrective action. 

• Conducts research and provides written responses (as applicable) to inquiries of a regulatory or compliance nature for bank management. 

• Coordinates activities of the Compliance Committee. Calls meetings as necessary to ensure compliance information is effectively communicated and disseminated. 

• Assists outside examiners and auditors with reviews, assimilating the information which is necessary to complete audits and examinations. 

Policies and Procedural Support

• Responsible for all Bank disclosures and regulatory documentation. Ensures effective tracking and implementation of changes. Partner with line of business manager on items related to product specific component of disclosures and regulations.

• Initiates appropriate changes to policy, procedures and processes as a result of regulatory changes. 

• Ensures that changes Bank’s procedures are compliant with regulatory requirements.

• Answers questions from staff members regarding policies and procedures as they relate to compliance. 

• Assists in the revision and/or design of forms and products to ensure compliance.

• Conduct compliance exams on the following areas (includes but not limited to); retail, deposit operations, lending operations, and retail branch.

• Inspects Branches to ensure that policies and operational procedures are consistently applied across the organization. Performs independent assessments and audits of all branches to ensure operational excellence.

Physical Bank Security 

• Review and validate Bank wide security procedures and policies. Recommend and review enhancements with the appropriate Executives Managers.

• Work closely with designated lines of business to ensure regular alarm testing is being performed and malfunctions are identified and repaired. Work with Bank Managers to correct security/safety findings.

• Ensure monthly alarm system testing is conducted to verify all alarm points (hold-up buttons, door contacts, motion detectors, etc.) are operable.

• Conduct annual on-site visits to each Union Bank office location and conduct training and inspection (i.e. Fraud prevention, bank robbery awareness, security/safety inspection and self-assessments). 

• Maintain the Bank Security Incident Log and prepare incident reports timely.

• Maintain a working relationship with law enforcement authorities, including local, state and federal agencies. Participate and attend approved information sharing meetings, fraud training and peer group seminars.

• Prepare annual Bank Security Report for submission to the Board of Directors

• Same day response to security-related questions or problems. Twenty-four-hour availability for security emergencies, such as robberies, alarms or natural disasters. Same day response to lines of business questions relating to new accounts, suspicious activity or potential fraud.

• Recommend security equipment replacements and upgrades to the IT Steering Committee. Coordinate maintenance of security equipment with the Information Technology Department.

• Verify that all traditional fire extinguishers in the buildings are up-to-date. Confirm the master fire extinguisher review schedule is accurate and no device is missed.

• Conduct regular security training meetings with bank personnel.

• Maintain guidelines for the recommended opening and closing procedures.

• Alarm system user maintenance and management.

• Alarm monitoring center user maintenance and management.

• Work with the Information Technology Department to collect and validate all floor plans that include the master security layout 

Requirements

Working Conditions of the Job

• Stationed at desk 90% of working time. 

• Ability to travel and support multiple work locations as needed.

• No particular hazards. 

• No unusual or physical exertion required.

Job Qualifications

• Ability to work independently.

• Excellent written, verbal, math and analytical skills.

• Ability to maintain confidential information.

• Ability to work independently in a fast-paced environment with tight deadlines.

• Must have good customer relations skills which includes proper phone etiquette.

• Must have excellent customer service and communication skills, and the ability to handle delicate situations with diplomacy and tact.

• Professional appearance and manner are required.

Education & Work Experience

• Minimum of 3-5 years of banking experience required.

• Minimum of 3-5 years of compliance experience required.

• Bachelor’s Degree in business, finance, management or related field preferred; or equivalent combination of education and experience.