Information Technology Manager

Who we are?

We are a French pharmaceutical industrial group, recognized for making affordable healthcare products that improve and simplify patients’ lives to as many people as possible.

With 30 years of technological expertise, we position ourselves as a world leader in sterile single dose with 10 sites on 4 continents and more than 2000 employees. 

Since 2013, our site Unither Manufacturing LLC. based in Rochester (NY), specializes in the manufacture of Blow-Fill-Seal, Liquid Stick-Packs, Pharmaceutical bottles, Tablets and Capsules. It has more than 280 employees.

Your role

Reporting to the Director of Finance/CFO,

The role balances the delivery ofBusiness IT Applications and operational support services. Projectresponsibilities support achievement of long term business strategicinitiatives and short term tactical requirements. As such this individualinterfaces and collaborates with business functions to define requirements,develop system configurations and design, implement and test required applicationsystems according to accepted specifications, time schedules and budgets.Additionally this function leads and supports other departments in theexecution of validation methodologies that ensure application regulatorycompliance. Operational responsibilities include application lifecyclemaintenance and administration as well as end user support and application incident,problem and work order resolution. Where required this function interfaces withother Group IT functions to ensure high levels of customer service and optimal applicationavailability and performance.
ESSENTIAL DUTIES / RESPONSIBILITIES:
Applicationand System Deployments and Upgrades (30%)
Project manages IT solutions delivery in collaboration with business stakeholder project manager.
Manages application validation testing and change control activities.
Assists with training business application key / super users and administrators.
Integrates and interfaces applications and data repositories.
Manages application refresh/upgrade lifecycle activities.
Applications Available, Accessible and Function According to IntendedUse and Compliance Requirements (30%)
Creates and maintains application standard operating procedures and system configuration documents.
Proactively utilizes data to prevent occurrences that may impact application systems availability, function and/or performance.
Administers application security, bug and functional enhancement patches.
Analyzes existing business applications, procedures and practices with emphasis on continual function and performance improvement.
Researches and maintains knowledge of industry best practice application and reporting solutions.
Recommends application and operational process functional enhancements.
Consolidates, standardizes and simplifies application and data configurations and landscape where value is to be gained.
Develops and implements comprehensive application system solutions.)
Ensures applications meet business and user requirements.
ImprovedOrganizational Capabilities (25%)
Pipeline of leadership talent in key roles: Analyzes the skills and capabilities of the functional area; identifies future workforce requirements and identifies a means to close gaps. Ensure processes are in place for unleashing the full potential of others by providing needed resources, coaching, experiences and other support to place the right people in key roles and continuously upgrade their skills and knowledge.
Organizational structure: Develops an organizational structure that supports the retention and development of staff to deliver a high level of services, as well as offers career development for high performers/high potentials.
Employees aligned to vision, direction and goals: Aligns priorities with the direction and priorities of the broader organization. Diagnosis whether assigned functional areas are performing at the full potential and ensures communication cascades down through the organization. Breaks down organizational silos, bridges communication gaps, and engages the employees they manage so the entire workforce can understand how the company operates and how each person can contribute to the company’s success.
Champion Change & Innovation: Ensures an environment that encourages fresh perspectives, innovative, breakthrough ideas and new paradigms that create value in the marketplace. Initiates, sponsors and implements organizational change.
Incidents, Problems and Work Orders (10%)
Assess impact and urgency of incidents/problems affecting application availability, function and/or performance and resolves according to business impact priority.
Escalates issues as required by Group IT and/or vendor support.
Tracks and documents incident, problem solving actions and results through to completion.
OrganizationalAdoption of technology (5%)
Provides direction and leadership in the review of present IT systems and methods, and in the formulation of new and revised systems.
Presents a compelling business case that persuades groups and individuals to readily adopt new and existing technology for the purpose of performance improvement. Translates complex situations into simple, meaningful, explanations that others can grasp.
Continuously demonstrates efficiency and effectiveness of technology in improving organizational performance through delivery of integrated data management systems.

E. SPECIFIC SKILLS:
Experience in managing the delivery of complex IT solutions projects across multiple business disciplines
Knowledge of ERP Supply Chain, Quality Assurance, Manufacturing and Warehouse processes. Required systems application experience including or similar to the following:
Project Management
ERP Systems (JDEdwards)
Supply Chain material / inventory management systems, manufacturing execution systems.
Materials requirement planning (MRP) and Master Production Scheduling (MPS) applications.
Oracle/SQL Query scripting and XML Scripting.
Ability to create visual (Power BI preferred) reports..
Industrial manufacturing, packaging and distribution automation application experience.
Additional are a plus:
Essbase
Learning Management System (LMS)
Electronic Document Management System (EDMS)
F. PHYSICAL REQUIREMENTS/ENVIRONMENT:
Standard Office Environment
Occasional visits to GMP gowned clean manufacturing and packaging areas.

Your profile

QUALIFICATIONS/EXPERIENCE:
Bachelors degree required; Masters preferred
IT support of manufacturing / packaging production environment – minimum 7 years (GMP environment desired but not required).
Demonstrated project management – minimum 5 years.
Awareness of, and insight into principles of computerized systems validation in pharmaceutical environment.

Compensation range

130,000.00 - 150,000.00 USD

*The referenced compensation range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Learn more about us:

We are a dynamic company driven by a spirit of victory and are therefore pursuing strong growth while maintaining a close relationship with our customers and employees.

Our culture is based on 5 values: Respect, Responsibility, Trust, Courage and Innovation. We are committed to bringing these values to life with our employees by granting them a high degree of autonomy in the exercise of their profession and by encouraging their initiatives.

We are committed to providing them with working conditions and atmosphere that is conducive to their development and the expression of their potential. 

We propose you to integrate a site that values the meaning of work and that entrusts our employees with a high level of responsibility. 

Join us and make a difference!