2 Red Coat Passenger Service Agent - CID Jobs in Rapids, IA

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Red Coat Passenger Service Agent - CID

Unifi Aviation, LLC

Rapids, IA | Full Time

$70k-98k (estimate)

4 Weeks Ago

Airport Passenger Service Agent - CID

Unifi

Rapids, IA | Full Time

$69k-97k (estimate)

3 Months Ago

Red Coat Passenger Service Agent - CID

$70k-98k (estimate)

Full Time 4 Weeks Ago

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Unifi Aviation, LLC is Hiring a Red Coat Passenger Service Agent - CID Near Rapids, IA

Essential Functions / Key Responsibilities

Assist passengers with a smile and friendly face through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of ticketing and check-in by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.

Basic Qualifications
Pre-requisites:

Must be a local (in-state) resident.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete SIDA training to obtain airport authority identification security.

Experience:

No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities:

Excellent customer service skills.
Strong work ethic.
Ability to work in a team oriented environment.
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

Preferred Qualifications
Education:

Experience:

Knowledge, Skills & Abilities:

Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Able to work quickly and efficiently to meet tight time restrictions.