Position Summary

Uneekor, Inc. uses technology and design to connect the world through golf, empowering every golfer to be the best version of themselves on and off the course. We have revolutionized the US golf simulator industry from the commercial golf simulator market success at the global level by offering first-of-its-kind overhead launch monitors in the open technology platform to thousands of individual golfers. Seamlessly combining hardware and simulator software programs, our passion is to create valuable content, products, and services that fulfill millions of golfers’ passion for their love of the game. 

We are looking to fill the role of Platform Specialist for our Irvine, CA as we continue to grow Operations team. This is a fast-paced role with the opportunity for professional growth.

Responsibilities

• Administer and optimize NetSuite ERP system, ensuring efficient operation and alignment with business processes.
• Manage and enhance Shopify ecommerce platform, overseeing product listings, order processing, and integration.
• Create and maintain reports and dashboards using Power BI to facilitate data-driven decision-making across platforms.
• Oversee the configuration and maintenance of the Customer Relationship Management (CRM) system to streamline customer interactions.
• Develop and maintain seamless integrations between NetSuite, Shopify, CRM, and other relevant platforms to ensure data accuracy.
• Implement and enforce security protocols for all platforms, safeguarding sensitive information and ensuring compliance with data protection regulations.
• Customize platform functionalities based on business requirements, ensuring a tailored and efficient user experience.
• Provide training to internal teams on effective platform usage and new features, promoting self-sufficiency.
• Diagnose and resolve platform-related issues promptly, collaborating with IT support and external vendors when necessary.
• Develop and implement robust backup and emergency recovery plans for all platforms to minimize downtime and data loss.

Qualifications/Knowledge/Critical Skills

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience as a Platform Specialist with expertise in NetSuite, Shopify, Power BI, and CRM systems.
• In-depth knowledge of NetSuite, Shopify, PowerBI, and CRM administration and customization.
• Experience with integrating and maintaining seamless data flow between different platforms.
• Familiarity with data security best practices and regulations.
• Effective communication skills to conduct user training sessions and create user guides.
• Strong analytical and problem-solving skills for troubleshooting and optimizing platform performance.
• Proficiency in creating reports and dashboards using Power BI for data analysis.
• Experience in developing and implementing robust backup and recovery plans.
• Ability to adapt to evolving platform features, updates, and business requirements.

Physical Demands/Environmental Factors

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to stand and walk.
• Must frequently lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. 

Uneekor Inc. is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, political affiliation, marital status, disability, gender identity or Veteran status.  We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. All employment decisions shall be consistent with the principle of Equal Employment Opportunity.