12 CUSTOMER SERVICE MANAGER Jobs in Massapequa, NY
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Uncle Giuseppe's Marketplace is Hiring a CUSTOMER SERVICE MANAGER Near Massapequa, NY
Job Details
The primary purpose of the Customer Service Department Manager is to be responsible for the total operation of the front end department and management of employees, which includes hiring, induction, coaching/counseling, training/skill development and performance management.
The Customer Service Manager is responsible to provide exceptional customer service, accurately and promptly handling customer transactions.
- Previous experience managing a Customer Service Department and Front End is preferred, however all management experience will be taken in to consideration
- Must have excellent customer service and communication skills
- Must be very detail orientated
- Must have proven ability to lead and develop a team
- Must be able to stand while walking for entire shift
Uncle Giuseppes offers:
- Medical
- Dental
- Vision
- Supplemental Benefits, including: Life Insurance, AD&D, Critical Illness, Pet Insurance and more
- Vacation, Personal, and Sick Time
- Generous Employee Discounts on Lunch & Shopping
- Travel, Clothing, Entertainment, and Other Discounts
- 401K
Note: Benefits vary depending on FT/PT Status
Uncle Giuseppes Marketplace
Uncle Giuseppes Marketplace attracts those who are passionate and pride themselves in top quality food and excellent customer service. Our company is based on values and family traditions and we are proud to serve families for almost two decades. The Uncle Giuseppes Team, which consists of over 1000 team members, exemplifies these core values and bring passion into the workforce each day.
We strive to make each of our customers shopping experience a pleasant and unique one. Joining our team is not only about joining a company, but rather becoming part of Uncle Giuseppes Family where we believe that all families deserve nothing but the very best. Our company supports Team Member growth and a satisfying workplace. We believe in a balance between work and personal time. We are committed to our communities and providing our customers with the tastiest food thats made with traditional old-fashioned Italian recipes, and using the highest quality ingredients available.
If you are passionate about quality products and high levels of customer care, and want to grow your career, we invite you to complete our application process and look forward to discussing your interest and future at Uncle Giuseppes Marketplace.
Job Summary
Other
Retail
$102k-130k (estimate)
11/16/2022
05/10/2023
uncleg.com
Farmingdale, NY
200 - 500
Retail
Related Companies
The job skills required for CUSTOMER SERVICE MANAGER include Customer Service, Coaching, Futures, Communication Skills, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CUSTOMER SERVICE MANAGER positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE MANAGER, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE MANAGER. You can explore the career advancement for a CUSTOMER SERVICE MANAGER below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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