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Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Job Summary:
The HR Service Delivery Advisor I serves as the first point of contact for Human Resources information for former and current teammates and managers who have general questions or issues relating to benefits and/or other HR transaction needs. The advisor is also responsible for processing routine employee HR personnel transactions with a high degree of accuracy and timeliness.
Description of Job Duties:
First Point of Contact:
Exceptional Customer Service:
Performance Metrics:
ServiceNow Case Management:
Employee Transaction Processing:
Collaboration and Communication:
Confidentiality and Data Security:
Education & Experience:
Knowledge, Skills and Abilities:
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: HR Customer Service Center
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $19.11 - $27.16 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Morrisville
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Full Time
Hospital
$50k-65k (estimate)
03/16/2024
05/14/2024
www.unchealthcare.org
Morrisville, North Carolina
15,000 - 50,000
Tom Murray
<$5M
Hospital
The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin...gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina.
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