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Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Patient Account Specialist / Centralized Scheduler communicates with patients and clinical staff in a fast-paced, ever-changing environment to coordinate and schedule clinical visits across a wide range of clinical resources using a diverse set of tools and communication methods.
Responsibilities:
• Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources.
• Reviews and interprets incoming clinical orders delivered by phone and fax. Inputs orders into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach.
• Interviews patients to obtain and input patient’s history, demographic, and insurance details into EMR scheduling system. Reviews records for accuracy.
• Schedules patients to appropriate clinical resources according to complex documented clinical and insurance criteria.
• Communicates with patients and care team to coordinate visits aligned to clinical area and patient appointment availability. Informs patient of selected time and expectations.
• Reviews upcoming resource scheduling to ensure optimal usage. Contacts and integrates wait-listed or upcoming orders into scheduling plan.
PARDEE
Other information:
QUALIFICATIONS
Required
• Associate’s degree or an equivalent combination of education and experience.
• Experience and/or education/training in medical terminology.
• Experience performing in a customer service role.
Preferred
• Working knowledge of CPT and ICD-9/ICD-10 coding.
• Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.
• Experience working in a radiology setting
• Experience scheduling clinical resources such as radiology exams
• Experience or education in medical terminology
01.9050.0230
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Patient Accounting
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No
Full Time
$35k-43k (estimate)
03/21/2023
05/16/2024
The job skills required for Patient Account Specialist include Customer Service, Scheduling, Health Care, CPT, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Account Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Account Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Account Specialist positions, which can be used as a reference in future career path planning. As a Patient Account Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Specialist. You can explore the career advancement for a Patient Account Specialist below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Account Specialist job description and responsibilities
A patient account specialist works at a hospital, clinic, or similar medical facility and audits chart copies to ensure accurate and timely billing or refunds for customers.
05/04/2022: Tallahassee, FL
Good phone skills help with working with patients and clearly explaining policies and details.
04/01/2022: Melbourne, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Account Specialist jobs
The Patient Account Specialist provides administrative support to the daily verifications operations within the assigned function(s).
04/07/2022: Abilene, TX
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