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UNC Health
Hendersonville, NC | Full Time
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Patient Account Specialist
UNC Health Hendersonville, NC
$36k-44k (estimate)
Full Time | Hospital 2 Months Ago
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UNC Health is Hiring a Patient Account Specialist Near Hendersonville, NC

DescriptionBecome part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
SummaryThe Patient Account Specialist / Centralized Scheduler communicates with patients and clinical staff in a fast-paced, ever-changing environment to coordinate and schedule clinical visits across a wide range of clinical resources using a diverse set of tools and communication methods.
Responsibilities
  • Communicates with patients and clinical staff to coordinate and schedule clinical visits across a wide range of clinical resources.
  • Reviews and interprets incoming clinical orders delivered by phone and fax. Inputs orders into Electronic Medical Record (EMR) scheduling system. Reviews automated work queues to guide and prioritize outreach.
  • Interviews patients to obtain and input patient’s history, demographic, and insurance details into EMR scheduling system. Reviews records for accuracy.
  • Schedules patients to appropriate clinical resources according to complex documented clinical and insurance criteria.
  • Communicates with patients and care team to coordinate visits aligned to clinical area and patient appointment availability. Informs patient of selected time and expectations.
  • Reviews upcoming resource scheduling to ensure optimal usage. Contacts and integrates wait-listed or upcoming orders into scheduling plan.
PARDEE
QualificationsOther information:
Required
  • Associate’s degree or an equivalent combination of education and experience.
  • Experience and/or education/training in medical terminology.
  • Experience performing in a customer service role.
Preferred
  • Working knowledge of CPT and ICD-9/ICD-10 coding.
  • Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.
  • Experience working in a radiology setting
  • Experience scheduling clinical resources such as radiology exams
  • Experience or education in medical terminology
01.9050.0230
Job DetailsLegal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care
Organization Unit: Patient Accounting
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: PARDEEHOSP
Exempt From Overtime: Exempt: No

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$36k-44k (estimate)

POST DATE

04/07/2023

EXPIRATION DATE

06/24/2024

WEBSITE

www.unchealthcare.org

HEADQUARTERS

Morrisville, North Carolina

SIZE

15,000 - 50,000

CEO

Tom Murray

REVENUE

<$5M

INDUSTRY

Hospital

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About UNC Health

The UNC Health Care System is a not-for-profit integrated health care system, founded in 1998, owned by the State of North Carolina and based in Chapel Hill. It exists to further the teaching mission of the University of North Carolina and to provide state-of-the-art patient care. A distinguishing characteristic of UNC Health Care is its association with the UNC-Chapel Hill School of Medicine, a nationally eminent research institution. This relationship gives UNC Health Care a powerful pathway for moving the results of biomedical research from medical school laboratories to patient care settin ... gs. UNC Health Care has been granted broad powers by the North Carolina General Assembly to assure its management flexibility and competitiveness in a rapidly changing health care business environment. The enterprise is governed by a board of directors appointed by the University of North Carolina. More
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If you are interested in becoming a Patient Account Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Account Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Account Specialist job description and responsibilities

A patient account specialist works at a hospital, clinic, or similar medical facility and audits chart copies to ensure accurate and timely billing or refunds for customers.

05/04/2022: Tallahassee, FL

Good phone skills help with working with patients and clearly explaining policies and details.

04/01/2022: Melbourne, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Account Specialist jobs

The Patient Account Specialist provides administrative support to the daily verifications operations within the assigned function(s).

04/07/2022: Abilene, TX

Step 3: View the best colleges and universities for Patient Account Specialist.

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